Conducting payroll can be one of an organization’s most tedious and time-consuming processes. At Connecteam, we have made it our mission to simplify that process and make it as quick and easy as possible so that you can focus your efforts on what matters most. This article will walk you through the key steps to streamline your payroll with ADP WFN.
This article will be broken down into the following sections:
Important Information
How to Purchase the ADP WFN Connector
To enable the integration, ADP requires a connector which must be purchased through the ADP Marketplace for a cost of $5 per month. We will go over the exact steps to purchase the connector below.
What Data is Transferred from Connecteam to ADP WFN
Hours by pay rules – such as regular, overtime, and double overtime hours
Hours by jobs – including optional breakdown by sub-jobs
Paid time off (PTO) – vacation, sick leave, and other PTO hours
Setting Up The Connecteam and ADP WFN Integration
Step 1: Set up the connection between Connecteam and ADP
Click the Settings button in your Time Clock, scroll down to Integrations, find ADP WFN under the Direct integrations tab, and click Connect.
Copy the Connecteam account identifier (you will need this later to connect your ADP account) and click on Purchase ADP WFN connector, then you will be redirected to the ADP marketplace to purchase the ADP WFN connector.
Complete the purchase (Note: the Connector fee will be charged directly by ADP). Consent to the legal prompts confirming you agree to the exchange of information between ADP and Connecteam. Then, return to Connecteam and click Connect.
Make sure the connector name found is correct, then click Connect again to continue.
If the connection has been made successfully, click Continue to setup to begin setting up the integration
Step 2: Match ADP company code
If your ADP WFN account includes more than one company code, you'll need to select the one that matches the Connecteam time clock you're setting up. This also allows you to connect different time clocks to different ADP companies at the same time.
Step 3: Match Connecteam users with ADP employees
First, you will see the result of our auto-matching. If all users are matched, press Continue to move forward. If a user was matched incorrectly, you can manually correct it. To exclude a user from the integration, select Exclude from integration.
Step 4: Match Connecteam pay items with ADP earning codes
In this step, match your pay rules and PTO policies in Connecteam with the corresponding earning codes in ADP.
If there’s a pay rule or PTO policy you don’t want to include, you can select the Exclude from integration option.
Step 5: Match Connecteam jobs (and sub-jobs) with ADP departments
Decide how to export working hours from Connecteam. There are three options:
Don't include jobs: Exports only the pay rules, without any job-related information.
Export hours by job: Provides a breakdown of the pay rules for each job.
Export hours by job and sub-job: Provides a breakdown of the pay rules for each sub-job, as well as for jobs without sub-jobs.
If you choose to include jobs, set the matching ADP department for each job (or sub-job). If you don't want a job to be included in the integration, you can select Exclude from integration. When you are finished, click on Complete setup.
After closing the setup confirmation modal, make sure to click on Save changes in the Integrations setting page to save all the changes.
Step 6: Export Timesheets to ADP WFN
Head to your time clock, go to the Timesheets tab, click Export, then click on Export to ADP WFN. The export is based on the selected date range and selected users in the timesheet. Users can be filtered out if needed.
Once you have exported, you will see a success message. If the export was not completed successfully, you will see the errors and descriptions on how to fix them.
Your Next Steps in ADP
Great! Now that you have successfully exported to ADP, you need to verify that the hour units have correctly synced to your ADP WFN payroll.
How to Update the Integration Setup After You Add New Items
As your company grows and changes, you will likely add new items, such as new users, jobs/sub-jobs, or PTO policies. Before these items can be exported to ADP, they need to be matched.
To do this enter the time clock, click on Export, find the Export to ADP WFN option, and click on the settings icon. Match the new items and press Complete setup.
How to Disconnect the ADP WFN Integration
If you need to disconnect the integration head to the Time clock, click on Settings, enter the Integrations tab, and click on Disconnect.
Frequently Asked Questions
Can I connect multiple ADP WFN companies to one time clock?
No, a time clock can only be connected to one ADP WFN company.
In the user matching step, no employees from ADP WFN are appearing, so I can’t complete the step. What should I do?
If no employees are showing, please check the following:
Make sure the employees are marked as active in ADP WFN.
Confirm that their employee type in ADP WFN is set to Employee. The integration does not support other types such as contractors or independent contractors.
What happens if I export the same payroll period twice?
The hours you export from Connecteam will always overwrite your hours in ADP.
When I click on Export to ADP WFN I receive an error telling me that I have unmatched items. What does it mean and what should I do?
This likely means that you have made changes to your Connecteam account since setting up the integration. You may have added new users, jobs/sub-jobs, or PTO policies. You will need to match these items before exporting the data.
To do this, simply click on the Resolve Now button, match the items, and click Continue.
Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies to ANY question.