In order to export timesheets from Connecteam to QuickBooks Online (QBO) there needs to be a matching email address in both systems.
Here's how to do it:
Step 1: Start with Connecteam
Add email address to a new user:
At your sidebar, choose the "Users" tab to view your users list. Then, click on the "Add User" button in the top-right corner of the page.
Make sure that the email field is displayed in order to enter the email address as shown in the image below.
Add email address to an existing user:
In your sidebar, choose the "Users" tab to view your users list. Then, click on the desired employee and enter their email address under the email field as shown in the image below.
If you're exporting users via a CSV file, just input the email addresses under a column named "email".
Step 2: Continue to QuickBooks Online
On your QBO account, choose "Workers" tab on the sidebar and then click on the employee for whom you wish to add an email address to their user profile.
Then, enter the email address as shown in the next image. Make sure that the "No. I want to enter the info myself" option is checked, and don't forget to click "Done" when finished.