Use the work contacts tab to add people that do not belong to your company's app.
This is the place to add more work contacts that are not app users, like reception, help desk, emergency contacts, customers, vendors and more! A Work contact doesn’t have access to the app.
To add a work contact:
Click Directory on your side bar.
Click the Work Contacts tab.
Click add contact.
Complete the contact's details.
Click save contact.
Can I hide work contacts?
Work contacts will be available to all mobile users, unless hidden. You can hide work contacts using the visible in app column. This is a capability available in the Advanced and Expert plans.