As technologies have evolved rapidly, cleaning companies have been able to expand their operations by taking advantage of these advancements. With hundreds of cleaning companies utilizing Connecteam, we have now compiled this list of features and capabilities that have helped cleaning companies to become successful.
By the end of this article you will master how to:
Time clock: Monitor and track your team's hours while making sure they are at the right place & time
Job schedule: Schedule employees quickly while ensuring employees have the most updated information in their pockets
Workflows: Create daily checklists & reports for users to fill such as daily cleaning checklists, incident reports, uniform order forms, friend referrals, and more.
Chat: Communicate instantly with your employees, either within specific groups or one-to-one.
Updates: Create both operational and engaging announcements that will show your companies social wall.
Utilizing the time clock will allow you to track time for your employees and will make sure that you are paying them for the correct amount that they’ve worked. Connecteam offers an arsenal of tools to help you manage your employees, ranging from the ability to see their exact location of where they are clocking in and out, to tracking the number of hours they are working at each client or location for payroll purposes.
The first thing you will want to do is set up your Jobs. “Jobs” in Connecteam are an information layer that you track time for. From our experience, cleaning companies typically define their jobs as a client name or location. By doing so, you will be able to track the number of hours spent at each client or facility and bill them accordingly.
By setting up your geofences, you can create a radius that ensures that your cleaning staff is always clocking in on-site and not anywhere else.
By utilizing the job insights you can see how your hours are spent for each specific client or location. This will also allow you to generate a PDF with a breakdown of those hours, that you can forward for billing purposes.
We know that Payroll is a pain. With Connecteam, overseeing your employee’s hours is a breeze. We have created a guide that will take you through step by step, how to prepare for payroll using Connecteam.
Workflows allow you to create digital reports and checklists for your employees to fill out. These are always available on your employee’s mobile phones and can be utilized when needed. You can create as many workflows as you want from scratch or use one of our ready-made templates and all submissions can be exported into either excel or PDF and shared with relevant stakeholders.
Below are a few examples that we’ve seen cleaning companies use:
Cleaning Checklist - When reaching a client or location, you want to make sure that your clients get the service they deserve. A cleaning checklist will help you to standardize operations while ensuring the highest set of standards and that employees do not forget what needs to be done for each individual client.
Incident Report - Whenever an incident occurs, it’s important to capture the information as soon as possible. Connecteam allows your employees to easily record the incident, upload images if needed, sign the report and share it with the relevant stakeholders.
Uniform Order Form - To get your staff into work quickly, the uniform order form can be included in the initial onboarding. Using this form employees can share their uniform specifications and orders can be quickly placed and managed in one place.
Refer a friend - This is another great form to include. As cleaning companies tend to see a high turnover, having a list of potential prospects is key for a successful business.
By utilizing the schedule, you can make sure that your employees always have the most relevant information, straight in their phones. Whether you’re directly assigning shifts to your employees or creating open shifts that they can claim, Connecteam will certainly improve your scheduling, minimize back and forth communication and save you time!
Creating a shift - When creating your shifts in the schedule, you can put 2 different information layers, Shift Title and Job.
Jobs - These will be the list of clients or locations that you created within the Time Clock and will be the jobs your employees clock into at the beginning and end of their shifts.
Shift Title - This is an additional information layer that can be added to the shift that will help you categorize your shifts. An example could be if it is a morning or an evening shift.
After a shift has been created and published the relevant employees will be notified and will be able to access and view all details in advance. Any changes or edits that are applied on a shift will notify all relevant parties of it in real-time, and will always show the most updated information on desktop and mobile.
Availability - Probably the most important ability is to understand which of your employees are able to work or not, at any given time. Through the mobile application, your employees can let you know if they are unable to work and include a note explaining why. The action will have a visual indication on your schedule, giving you an easy way of understanding who can be scheduled and who cannot.
Our Chat feature is the best place for your daily communications. Using the chat you can avoid receiving tons of phone calls and instead reply to your employees when needed. In addition, you can decide if you want your employees to communicate with each other or limit communication with management only. Connecteam offers two options:
One on One chats - This will allow direct communication with a specific employee.
Team chats - These will allow you to create specific team chats for your employees to communicate with one another. The team chats can be based on their actual location, the facility that they tend to work at or their role. Team chats are a proven way to keep your team engaged and motivated, not to mention connected to the bigger picture.
Updates are your main channel for making announcements. These can be sent out as a one-time announcement or you could have them repeat automatically at your preferred frequency. Not only are Updates easily created from your mobile app and your Manager Dashboard, they also provide you with actionable insights as to who has seen or reacted to it. Updates are typically split into two groups: operational or engaging. Below are two examples that are taken from our template library:
New Teammates (engaging)
Whenever a new employee joins your company, you might want to give him a warm welcome. Simply select our template and upload their picture to add a post to your app’s very own social feed.
Approve your timesheets (operational)
You can have this update repeat before it is time to conduct payroll. This kind of update would prompt the employees to go over their timesheets, make any adjustments, report their sick days, PTOs, and more. By reminding and creating a process for your employees to go over their hours, you can quickly reduce the amount of time spent on payroll and ensure that hours are always correct!