Here at Connecteam, we serve many clients from the Food & Beverage industry all around the globe. In order to help you set up your account in the best possible way, we have compiled this list of features and capabilities that have proven to push Food & Beverage companies into their digital transformation.

This article will assist you in customizing your app to fit your needs and will help you get some examples of the most frequent use cases. After reading this article you should be able to:

  1. Set up your Time Clock: Monitor and track your team's hours while making sure they are at the right place & time.

  2. Use the Job Schedule: Create your weekly/monthly schedule with ease.

  3. Benefit from a workplace Chat: Improve your internal communication by creating team chats or channels.

  4. Create Forms: Create daily checklists & reports for users to fill, in order for you to monitor and oversee the execution.

  5. Utilize Updates: Keep your employees up to date with operational and engaging announcements that will be featured on your company’s own feed.

Time Clock

Utilizing the time clock will allow you to track your employee’s work time and help ensure that you are paying them for the actual time they’ve worked.

Connecteam offers an arsenal of tools to help you manage your employees, ranging from the ability to see their exact location when clocking in and out, to tracking the number of hours worked at each client or facility for accurate payroll.

Jobs:

The first thing you will want to do is set up your Jobs.

“Jobs” in Connecteam are an information layer that you track time for. From our experience, Food & Beverage companies typically define their jobs based on different positions in the company, such as:

  • Manager

  • Server

  • Bartender

  • Chef

  • Line Cook

  • Hostess

Customize:

We give you the ability to customize the time clock to your needs so that you can choose what actions your employees can or cannot do, for example - you can decide if your employees can clock-in directly from their mobile application or they can do so only from a stationary Kiosk station on the job site.

Manage PTO:

Easily manage Paid Time Off by reviewing the employee’s request, which each can submit from their mobile device. Once approved, any absence request will be automatically added to the employee’s personal time card and a visual indication in the Job Scheduler will appear, giving you an easy way of understanding who can be scheduled and who cannot.

Editable Timesheets and Payroll:

We know that Payroll is a pain. With Connecteam, overseeing your employees’ hours is a breeze. We have created a guide that will take you step by step on how to prepare for payroll using Connecteam. Moreover, all employee time cards are completely adjustable by the manager, with an option to add manager notes per shift, and even export a time card as a personal PDF or a payroll-ready Excel file.

Job Scheduler

Creating shifts:

When creating your shifts in the schedule, you can put 2 different information layers, Shift Title and Job.

  • Shift job: These will be the list of positions that you created within the Time Clock which your employee's clock in into and out of, beginning and ending their shifts

  • Shift title: This will be another information layer to give users more info regarding their shift, for example, morning shift, evening shift, opening shift, or closing shift

Shift and Weekly templates:

Create shift templates and weekly templates that are frequently used to save the dispatcher much time and effort, making the dispatching process a walk in the park!

Unavailability :

Probably the most important ability is to understand which of your employees are able/unable to work at any given time. Through the mobile application, your employees can mark their unavailability and include a note explaining why. The action will generate a visual indication on your schedule, giving you an easy way of understanding who can be scheduled and who cannot.

Shift Replacements:

Enable shift replacements for your staff to save you time and stress when unexpected changes arise. Pro Tip: use qualified users to ensure the swap occurs between employees that are equally qualified to perform the job.

Chat

Our Chat feature is the best place for your daily communications. By using the chat you can avoid receiving tons of phone calls and gather all of your work communications in one place.

As a manager, you have full control of all team chats, permissions, and messages sent, not to mention an easy and quick onboarding experience for every new employee that is added to the account! There is no need to add his number to every personal phone in the company, the company Chat closes this gap. Here are a few examples for group chats you can create:

  • Managers team chat

  • All users chat

  • Chat-based on employee position/role

  • Department / Branch team chats

You can also create an all-user channel: If you want a channel just to share information without the ability for mobile users to comment, you should choose this option. You can also enable the option to message anonymously on a channel. This option will allow each member including the group creator to share messages anonymously.

Pro Tip: Assign each team chats to the relevant Smart Group to ensure that all of your current and future users will be always up to date with any conversation!

Forms (Workflows)

Forms allow you to create digital reports and checklists for your employees to fill out. These are always available on your employees’ mobile phones and can be utilized when needed. You can create as many forms as you want from scratch or use one of our ready-made templates. All submissions can be exported into either excel or PDF and shared with relevant stakeholders.

  • End of day Review - A daily checklist for your store manager to go over prior to closing the restaurant so that you can be sure all the tasks are completed and the facility is ready to be opened the next day. This is a great way for you, as an owner or manager, to make sure that nothing is missing and that all is under control.

  • Restaurant Opening Checklist - A checklist for every employee to fill in before starting work on the site, this is to make sure the facility is properly prepared before you start receiving customers.

  • Incident report - Whenever an incident occurs, it’s important to capture the information as soon as possible. Connecteam allows your employees to easily record the incident, upload images if needed, sign the report and share it with the relevant stakeholders.

Updates

Updates are your main channel for making periodical or one-off announcements. Not only are these easily created from your mobile app and your Manager Dashboard, you even have actionable insights as to who has seen or reacted to it. Now you can easily follow up and make sure all messages have gone through properly.

Here are a few frequently used updates by food and beverage companies:

Operational:

  • Daily specials and menu changes

  • VIP guests or special events

  • Payroll announcement

Engagement:

  • Welcoming new employees

  • Employee of the month

  • Holiday wishing

Still have questions? Don’t hesitate to contact us!

Our customer support team will be happy to answer your questions and help set your app to fit your team’s needs like a glove!

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