Connecteam’s chat is an efficient way to communicate with other users. Chat with anyone anywhere, and effortlessly share media and files.

This article will go over:

How to Participate in a Chat Conversation

1. Access the company’s app. Click here to learn how.

2. Click the Chat feature.

3. Here you will be able to view all the chats you are a part of. You can easily search for a specific chat using the search bar located at the top of the screen.

4. When selecting a specific chat, you can easily reply with a text/ voice message. Add a photo/ video/ GIF/ Location/ File/ Contact by clicking the paper clip icon on the bottom right corner of the screen.

5. React to a specific message by pressing the message and adding a reaction (You also have the option to reply/ forward share/ copy the message).

Pro tip: Make sure your chat notifications are on by clicking the if icon at the top right corner of the screen and make sure your notifications are on.

How to Create a New Chat/ Team Chat

1. Access the company’s app. Click here to learn how.

2. Click the Chat feature.

3. Click on the plus sign at the top right corner of the screen.

4. You can start a new chat by choosing a user ( use the search box at the top of the screen to find a specific user)

5. Start a new team chat by selecting New team and choosing the relevant users. Then click the check icon at the top right of your screen, name the team chat and click the check icon again.

Pro tip: If you don't have the ability to create a new team chat it is because your admin disabled this capability.

How to Archive a Chat

1. Access the company’s app. Click here to learn how.

2. Click the Chat feature.

3. Press the chat conversation until a window pops up where you will have the option to archive the chat conversation ( You also have the option to Mark the conversation as unread/ Mute the conversation/ Pin the conversation).

Pro tip: Pin the important chats/ team chats, that way they will always be at the top.

4. To Unarchive a chat, simply click the box icon at the top right corner of the screen.

5. Press the chat conversation until a window pops up where you will have the option to unarchive the chat.

Still, have questions? Don’t hesitate to contact us, our customer support team will be happy to answer your questions and help set your app to fit your team’s needs like a glove!

Did this answer your question?