Chat with Employees from Inside the Time Clock

Communicate with your employees before doing payroll and remind them to clock in or out

Amir Elharar avatar
Written by Amir Elharar
Updated over a week ago

Conducting payroll is a meticulous process, whether it's the need to chat with a user who did or did not clock in today, double-checking a user's hours, or resolving additional questions that may arise regarding employees working hours.

Looking to set this process with more ease? Having questions to resolve? This is why we inserted the chat into the Time Clock! Now you can chat directly from the Time Clock with a single user or a group of users regarding any Time Clock matter!

In this article, we will cover:

How to Chat with a Single User

In order to chat with a single user, click on the Time Clock Feature on your sidebar, hover the mouse on the right side of the relevant user, and a chat icon will appear, click on that icon and start chatting with your users.

Gif of Time Clock feature on Connecteam's admin dashboard

Pro tip: do you want to see the relevant dates in question in front of you? Head over to the timesheets tab, click on the user's timesheet, and chat with your user from within their timesheet.

Gif of Time Clock feature on Connecteam's admin dashboard

How to Create a Team Chat by Filters

Need to find a specific user or chat with multiple users at once?

Our filter option provides a deeper search for users by user details, feature usage, or advanced User information.

Let's learn about the easy process of filtering your users!

  1. Access your Time Clock, under the Today tab, Click on filter.

Screenshot of filter options in the Time Clock on Connecteam's admin dashboard

2. Select the relevant information to filter by. In our case, here is an example of creating a team chat by the filter “Users that haven’t clocked in today”

GIF of sending chat message in the Time Clock on Connecteam's admin dashboard

After applying the filter, select the relevant users, click on actions, and click on "send chat message". After typing your message click on send, and your message will reach your selected recipients!

Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies in under 5 mins to ANY question.

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