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How to Set NFC Events in Connecteam

This article explains how to create an NFC event in Connecteam. NFC events allow you to trigger an action when an employee scans a physical NFC tag, such as sending a request to an external system or automation tool.

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Written by Omer Vered
Updated yesterday

Who Are NFC Events Relevant For?

NFC events are useful for teams that need to confirm physical presence, automate on-site actions, or connect real-world scans to external systems.

Common use cases include:

  • Security and patrol teams
    Confirm guard presence at checkpoints, patrol routes, or secured areas by scanning NFC tags.

  • Facilities and maintenance teams
    Log arrival at equipment, rooms, or facilities and trigger workflows when work begins.

  • Operations and field teams
    Trigger actions when employees arrive at customer sites, vehicles, or job locations.

  • Warehouses and logistics teams
    Track entry to loading zones, storage areas, or specific assets using NFC-tagged locations.

  • Construction and on-site project teams
    Validate on-site attendance at specific zones without relying solely on GPS.

  • IT and system integrators
    Connect physical NFC scans to internal systems or automation platforms using webhooks.


Step 1: Open the NFC Events settings

  1. Click on your admin icon found on the top-right and access your account's general settings.

  2. From the left-hand menu, access the NFC events tab.

  3. Click Add NFC Event in the top-right corner.

This will open the Add an NFC event panel.


Step 2: Configure the NFC event

Fill in the following fields:

NFC ID (required)

  • Enter the exact ID of the NFC tag. The value must match the tag ID exactly, including uppercase letters and special characters this is case sensitive).

  • If needed, use the How do I find my NFC ID? link for guidance

If the NFC ID does not match exactly, the scan will not trigger the event.

Name (required)

  • Choose a clear, descriptive name for the event

  • Example: “Main Gate Checkpoint” or “Machine Room Entry”

Endpoint URL (required)

  • Enter the URL that should receive the NFC scan event

  • This is typically:
    • A webhook URL (for example, Zapier)
    • A custom endpoint in your own system

When the NFC tag is scanned, Connecteam sends a request to this URL.

Secret (optional)

  • Add a secret token if your endpoint requires request verification (this helps validate that the request came from Connecteam)

Add successful scan popup (recommended)

  • Enabled by default

  • When selected, employees see a confirmation popup after a successful scan


Step 3: Save the NFC event

  1. Review the details carefully.

  2. Click Save.

The event now appears in the NFC events list, showing its name and endpoint.


Step 4: Test the NFC event

  • Scan the NFC tag using a supported mobile device
    Confirm that:

    • A success popup appears (if enabled)

    • Your endpoint receives the request successfully

You can edit or remove the event at any time using the Options menu.

Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies to ANY question.

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