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Recurring Unavailability

How to set recurring unavailability for your users

Shoshana Fleischmann avatar
Written by Shoshana Fleischmann
Updated over 2 months ago

Our powerful Job Scheduler makes it effortless to create shifts or dispatch jobs for your team and make sure they have all the information they need regarding their shift right in their mobile app

One of the most important parts of running a business is understanding which of your employees are able/unable to work at any given time. Our Job Scheduler feature has the capability to set users’ unavailability. This generates a visual indication in your schedule, giving you an easy way of understanding who can be scheduled and who cannot.

In this article we will cover:

General Recurring Unavailability

In order to set up recurring unavailability follow these simple steps:

  1. Click on the Job Scheduler feature on the left sidebar

  2. Access the Scheduler

  3. Click on the Add tab and Add Unavailability

  4. Set the date, and the user

  5. Click Repeat

  6. Choose the frequency you want the unavailability to repeat

  7. Set after how many shift the repeat should end, or the date at which it should end

  8. Press Save Unavailability

Job schedule- recurring unavailability

Now that we know how to set recurring unavailability, let's go over all the options and settings the platform gives us

Daily Recurring Unavailability

If you have a user who can not work certain hours every day, then using the daily setting is the option for you. Toggle off the all-day option, set the hours the user is unable to work, and select the daily option.


In the example below we have a user who is unable to work everyday from 7 pm to 11 pm.

Job schedule- recurring unavailability daily

Pro tip: you can also set the daily recurring unavailability to occur two days, three days, or any other option for your company’s needs.


Weekly Recurring Unavailability

If you have a user who is unable to work every Monday and Wednesday then you should set their unavailability to occur weekly. Set the repeat to be weekly. Select the relevant days and make sure they are displayed in blue, then save unavailability.

Job schedule- recurring unavailability weekly

Pro tip: Like all the recurring unavailability settings the weekly unavailability can be completely customized, besides selecting the days you want to reoccur, you can also set the unavailability itself to reoccur every week or every two or three weeks. The options are endless!

Monthly Recurring Unavailability

Monthly unavailability is a great option if, you have unavailability which occurs every month on a certain date. For example, this can be used if a Manager of a store has a corporate meeting on the first Monday of every month and therefore is unable to work every first Monday of the month. By setting their unavailability to occur monthly this will never get overlooked.

Monthly Recurring Unavailability can reoccur either on a specific day of the week during the month, such as the first Monday or second Monday, or, on a specific date of the month such as the 10th or the 15th of the month.

Job schedule- recurring unavailability Monthly

Options for Ending the Recurring Unavailability

When setting the unavailability, there are two options for ending the unavailability.

  • The first option is ending it after a certain number of repeats.

Job schedule- recurring unavailability End repeat After
  • The second option is ending it at a certain dates. Simply select your date and when this date arrives- the recurring unavailability will end.

Job schedule- recurring unavailability End repeat on

Please note that Recurring Unavailability can only be set by an Admin or an Owner, and not by users.

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