Starting Guide to Unavailability

How to set it up, how to set your user’s unavailability, and how your users can set it themselves.

Karmela Movashov avatar
Written by Karmela Movashov
Updated over a week ago

The job scheduler will simplify and shorten your scheduling process. As an administrator, you will be able to plan, dispatch and oversee the execution of your schedule with ease. One of these capabilities is the ability to set users' unavailability. This generates a visual indication in your schedule, giving you an easy way of understanding who can be scheduled and who cannot. You can set your user’s unavailability in the dashboard, and even better, your users can set it directly from their mobile devices.

In this article we will go over:

Enabling Unavailability for Mobile Users

You have too many users, and it takes too long for you to add each one’s unavailability. Do you wish they could add it themselves? Here at Connecteam, we understand you. This is why we give you the option to allow users to set their own unavailability, directly from the mobile app.

Let’s take a look at how to set this up.

To set up unavailability in the mobile app follow these steps:

  1. Click the Job schedule feature on the left sidebar.

  2. Click Access Job Schedule

  3. Click Settings > Mobile app settings.

  4. Make sure “Enable Availability” is checked off

  5. Save Changes.

From this point on all your users will have the ability to mark their own unavailability from the mobile app.

Setting Unavailability on Behalf of My Users

Do you want to set Unavailability on behalf of your users? No problem. To set your user’s availability to navigate to the job scheduling feature, click on the Add tab and select “Add Unavailability.”

Here you can select the users, set the date, add a note, and choose if they will be unavailable all day, or only for specific hours.

Screenshot of add unavailability function in Connecteam's Job Scheduler admin dashboard

Below you can see how unavailabilities look on the schedule.

Screenshot of unavailability in Connecteam's Job Scheduler admin dashboard

How Does Setting Unavailability Look For Users

Users can set their unavailability directly from their mobile app. They can choose a full day or just a couple of hours. To do this they should enter the Job Scheduler Asset, and enter the “My Availability” tab.

GIF of setting unavailability as a user in Connecteam's Job Scheduler mobile app

Pro Tip: You as an Admin or Owner can still schedule your users at any time, even if they marked themselves as unavailable.


In this article, we went over the job schedule unavailability capability. We went over how to enable it for mobile users, how to set unavailability on behalf of users, and how these look on the schedule. Finally, we went over how users can set these on their own. One of the most important parts of running a business is understanding which of your employees are available/unavailable to work at any given time - now that you know of the unavailability feature works get started enhancing your schedule management

Additional Resources on Unavailability

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