Say no more as we have the perfect solution for that!

Shift replacement allows users to swap their scheduled shifts with their fellow qualified teammates, saving you time and effort, and saving your team the long & late-night phone calls to find replacements.

In this article we will go over:

Once enabling replacements, users will now be able to request a shift replacement with fellow teammates.

Pro tip: Want to keep track of your users' requests? Set your admin approval as required in order to keep control of your users' shift replacement requests!

Users will be assigned to a shift. Once opening the shifts, there will be a " Find replacement" button located near their personal name.

Once pressing on the find replacement button - a dropdown list of qualified users will appear to select from. Once the user selects the qualified teammate they want to switch them, a replacement request will be sent to the relevant user. *Until the shift is accepted by the fellow user, the shift will remain in the original user's personal schedule.

Once the request is approved, the shift will automatically be assigned to the new owner of the shift.

Q. Can users see their request history?

A. Yes- each user has their personal Replacements tab where they can always view their previous requests or previous requests they have received.

Q. Can users delete replacement requests?

A. Yes! All they must do is enter their "Replacements" tab and hit on "Sent by me".

Once entering the specific request, they will see a "cancel request" tab.

Curious to learn more about our Advanced plan? You can learn more about it here

Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies to ANY question.