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The Importance of Employee Onboarding, Training & Development
The Importance of Employee Onboarding, Training & Development

Business advice from us to you

Shoshana Fleischmann avatar
Written by Shoshana Fleischmann
Updated over a week ago

Employee training is the cornerstone of a professional workforce and a successful business. Often, whether it be a product you're selling, a service, experience, or expertise, your people are the product. Therefore there is nothing more important than training your team - if they aren’t adequately trained, then you have employees you pay but don’t supply value.

Aside from the financial perspective, there are other reasons why training and development are so important. These include reasons such as compliance, standardization, performance, role shifting, or other miscellaneous training that needs to happen.

Many employees also expect opportunities to receive training and develop their skills whilst on the job. In fact, employees consider career development opportunities an important factor when considering jobs, and research shows that continuous learning is key to employee interest and self-fulfillment.

Now that you know the value of training let's take a look at different types of training.

The Types of Training That Should Concern You

Essentially training can be ANYTHING, delivered at any time. Training is not just limited to onboarding or regulatory courses, any update to do the job better, any information needed to perform a task, or any refresher - those are all training pieces. Now, let's go over the five most common training workplaces encounter.

  1. Onboarding - If you have an employee arrive on day one of their employment they can not just start doing their job, you have to teach them about your company and the role. This is when onboarding training begins. This type of training minimizes the time from when you recruited an employee to when they can be an active member of your organization. Onboarding is usually the most important type of training a workplace offers and lets the employee understand everything they need to know about the company, the requirements, the professionalism needed, and the daily tasks - giving the employee some certainty, clarity, and a good start.

  2. Regulatory Training - mandatory training that every employee must participate in. For example, first aid, sexual harassment training, food manager certification, construction safety training, and so on.

  3. Ad Hoc - is usually training as needed and new content that your employees must learn for their day-to-day work. Ad Hock training is any message, skill, or new update that the company wants the employees to understand and implement in their daily work. This can be for example a new dish on a menu or a seasonal sales promotion.

  4. Ongoing training and development - This usually includes ongoing training, skill enhancement, and improvement, or promotional training. It can include a migration path or development related to moving between positions. This can be for example training that teaches your sales associates how to open and close the store. In high turnover environments when you need to promote a manager your employees will already be ready.

  5. Soft Skills Training - meaning skills that help increase your employees’ productivity on the job and have a direct effect on the bottom line. Often divided into two categories these can include skills, for example managing daily tasks or customer service skills, and expanding knowledge, for example, a barista who knows about coffee beans from all over the world or a retail sales associate who learns about how luxury fabrics.

How Can You Utilize Connecteam to Meet Training Need?

With its all-in-one solution, Connecteam simplifies training making it easier than ever to keep all your employees skilled and professional from anywhere at any time. Providing a solution like no other and streamlining your company training processes Connecteam saves you time and valuable resources. Composed of features such as courses, updates, knowledge bases, chats, events, rewards, or recognitions, Connecteam changes the way traditional training takes place and will quickly shorten the time it takes to train employees with bit-sized micro-training units. Especially for companies with dispersed teams of employees that dont work in front of a desk, Connecteam centralizes all learning materials into one space and delivers a customized training experience that is efficient, user-friendly, and can be done easily on any device anywhere. By being able to update training materials with a click of a button and train an unlimited amount of employees in one go you’ll maintain an always up-to-date, highly skilled workforce.

Let’s dive into a few examples of how some of Connecteam's features can be used to create different types of training!

Courses - Onboarding, Regulatory Training, Ongoing Training & Development

By using Connecteam's courses feature, you can save yourself the logistics hassle of gathering your team in person. Completely customizable, you can easily create and deliver a digital type of training or process for your team to complete from any device anywhere. Add videos, pdfs, links quizzes, forms, and more to make the training interesting and interactive.

Updates - Ad Hoc

A lot of time in business there are little bits of training that need to happen. These could be a new dish on the menu, a promotional sale, and temporary route closer, and more! By creating an update you can easily get this training out to all your employees making sure everyone is aligned and up to date. If this is something mandatory you could use the pop-up update capability and ensure that all your employees have seen it.

Events - Onboarding, Regulatory Training, Ongoing Training, and Development

If you need to hold an in-person training of any kind, you can use our events feature to schedule the training. You'll easily be able to notify all your employees of the event and its location without needing to pick up the phone or send an email. Get a list of those who have RSVP and remind those who may have forgotten.

Rewards, Recognition, & Chat

These features can be used to take your training to a new level.

Using the Chat, managers can create a team chat with all employees doing the onboarding. Here you can introduce yourself or they can ask questions and share knowledge with each other.

Recognitions - at the end of a course you can use the recognition feature to give each employee a completion badge. Not only will this give your employees a special sense of appreciation but it will easily allow you to identify which courses an employee

Rewards - Give special incentivization for learning courses

Ultimately training is an ongoing process that directly impacts employees and business, and here at Connecteams, we are experts in saving you time and helping you maximize your potential through effective methods of training your employees.

Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies in under 5 mins to ANY question.

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