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Integrate Connecteam & Square POS

Learn how to set up the Square POS integration in Connecteam

Written by Maya D
Updated over a week ago

Connect your Square POS to automatically sync sales data into Connecteam, so it appears alongside labor data in the Sales & Labor report and Job Scheduler. Without this connection, sales and staffing data live in separate systems, making it difficult to compare performance or understand how labor costs relate to revenue.

By bringing everything into one place, you can easily view sales and labor together, reduce manual reporting, and make more informed scheduling decisions based on real business activity.

Why Connecteam + Square POS?

Linking Connecteam with Square POS lets you:

  • See total sales (per location, per day) right in your Sales vs. Labor section.

  • Compare sales and labor costs—helping you optimize scheduling and boost profitability.

  • Make data-driven staffing decisions using real-time or daily sales figures.


Step-by-Step: Connecting Square POS

  1. In Connecteam, go to the Activity section in the left sidebar and open the Sales vs. Labor tab.

  2. Click Connect to POS.

  3. Select Square POS and click Connect.

  4. A pop-up will confirm your selection—click Connect to Square POS.

  5. You’ll be taken to Square’s login screen—enter your credentials.

  6. After successful authentication, you’ll be prompted to choose how much historical data to import (e.g. from 1 month up to 2 years).

  7. Click Import (Connecteam imports net sales per day, per location).

Once complete, the integration status will be shown, and you’ll have the option to disconnect if needed.

Tip: If you skip data import initially, you can return later via the Activity → Sales vs. Labor tab, select Square, and click Import.


How Your Sales Data Appears in Connecteam

  • Navigate to Activity → Sales vs. Labor to view imported sales data.

Viewing Sales vs. Labor Reports

Once Square is integrated, your Sales vs. Labor report will include:

  • Total sales amount, actual labor costs, and the labor cost percentage, over the selected date range.

  • A visual bar graph comparing sales vs. labor.

  • A breakdown by day including labor variances (scheduled vs. actual).

  • Date range and grouping options (daily, weekly, monthly).

  • Filters for specific locations (from Square) or employee groups (from Connecteam).

How to View Actual Sales Data in the Schedule

Seeing sales data directly in the schedule helps managers quickly assess team performance against revenue, spot inefficiencies, and make real-time staffing decisions based on actual business outcomes.

If your account is integrated with a POS system such as Square, you have the option to view Actual Sales Data alongside labor costs. This means that in addition to Scheduled Labor and Actual Labor, you can enable a third row in the schedule called Actual Sales Data, which shows total sales revenue.

Note: To view this, ensure that the Sales data is activated under your General settings > Integrations. Learn how to do this here.

  1. From the left sidebar, access the Schedule and the relevant schedule

  2. Click the three-dot menu next to the existing labor cost toggles

  3. From View options, toggle on Labour costs

  4. From the three-dot menu next to Labor & Sales, toggle on the Actual toggle for Sales data

  5. Your screen will then reflect the sales data:


ℹ️ FAQ's

Is the setup complicated?

No. Connecting your POS only takes a few steps.

Will my sales data update automatically?

Yes. Sales data syncs daily once the integration is connected.

Can I import past sales data?

Yes. During setup, you can choose how far back historical sales data should be imported.

Do I still need to enter sales manually?

No. Once connected, sales data updates automatically.

Will this affect my existing POS workflow?

No. The integration only pulls sales data into Connecteam for reporting and scheduling insights.

What happens if I can’t see my historical data from before integrating with Connecteam?

During the integration setup, you can choose how much historical data to import into Connecteam. Any data from before the selected timeframe will not be included, and therefore won’t appear in the platform. We recommend reviewing your initial setup to ensure the correct date range was selected.

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If the data import was skipped during the initial setup, you can still import it later. Simply go to Activity → Sales vs. Labor, select Square, and click Import.

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Where can I check if there were any errors during the Square data import?

Any errors will be indicated by a red dot on the Activity Log button.

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How can I check when the last data import from Square occurred?

You can hover over the Activity Log button to view the latest import details. For more information, click the button to open the full activity log.

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Where can I view the data?

Data is available in two places: the Sales & Labor section and within the Schedule. If you’re viewing it in the Schedule, make sure the “Labor Costs” toggle is enabled under View Options so that the data bar is displayed.

How can I manage the locations where data is imported?

Locations are synced directly from Square and cannot be edited within Connecteam. The system automatically creates locations based on the data received from Square, while existing Connecteam locations remain unchanged. To manage locations or adjust where data is imported, please make changes directly in your Square account, as Connecteam only reflects the data it receives.


Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies to ANY question.

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