Every business needs to track how its resources are allocated. With Connecteam’s Time Clock, you can use Job Insights to understand how employees’ time is spent, how it can be optimized, and view (or export) hours worked per job or customer.
Job Insights is a great place to get the information you need for invoicing and billing jobs (i.e. clients, worksites, customers, projects). Learn more about how to do invoicing with Connecteam here.
How to Access Job Insights
To access Job Insights:
Access Time Clock from the sidebar.
Click the Timesheets tab.
Scroll down to Job Insights.
Click View All to view details.
In the Timesheets tab, you can see an overview of the overall Job Insights. You can view:
The total hours spent on each job
The total pay
The average hours spent on each job per shift
If you have a job with Sub Jobs, you can view the information for each Sub Job individually and also see the total for all Sub Jobs combined.
Please note: Total hours in Job Insights always include break hours. If you’d like to view total hours without break hours, export users’ timesheets using the Payroll total export format.
How to Work with Job Insights
To have Job Insights show the information you need, follow these steps:
Choose how you want to view the information:
View by Jobs: Shows a breakdown per job and the total hours worked by all employees for a specific job.
View by Users: Shows a breakdown per user and the total hours each user worked for each job, including job usage details (such as notes and shift attachments).
Change the date range to match the timeframe you need.
Click Filter and select the relevant fields.
To add additional filter layers, click the + button and add another layer.
Now, let's go through what you can see in each view.
View by Jobs
In View by Jobs, Job Insights displays:
Total hours completed within the selected date range
A list of Jobs and Sub Jobs
Which employees performed each job
The number of shifts spent on each job
Total hours per job
Example: If you want to see the total hours worked for the client Michael Wilson (set as a job) during March, you can:
Set the date range to include only March
Apply a filter for the job Michael Wilson to view only that job
View by Users
If you want to analyze data per employee, switch to View by Users (top-left). This view breaks down details per user, including:
Each employee’s jobs
The number of shifts spent on each job
The total hours worked per job
You can also change the date range and apply filters in this view.
To see more detailed job data per employee, click View Job Usage. From there, you can:
View the exact details of each job worked per user
View shift attachments and notes for each job
Fix mistakes or remove hours (if needed) directly from this screen
How to Export Job Insights
To download this data for billing or documentation purposes, you can export Job Insights. This is useful for billing clients, printing, or sharing externally.
After selecting the relevant date range and applying filters:
Click Export.
Choose whether to download as an Excel or PDF file.
(Optional) Select Details (Excel) to include time entry details for billing purposes and labor review.
There are 3 main exports:
Export Totals to Excel or PDF
Shows total hours per job, broken down by employee.
Download Details (Excel)
Shows total hours per job plus each shift/time entry completed for that job.
Export job usage per employee
Switch to View by Users
Click View Job Usage
Click Export to download an Excel or PDF file with job usage information.
FAQ
What is Job Insights used for?
Job Insights helps you track how employee time is allocated across jobs (such as clients, projects, worksites, or customers). It’s especially useful for invoicing, billing, and labor review.
Where can I find Job Insights?
Go to Time Clock from the sidebar, open the Timesheets tab, scroll to Job Insights, and click View All.
What’s the difference between “View by Jobs” and “View by Users”?
View by Jobs shows total hours per job, including which employees worked that job and how many shifts were logged. View by Users shows each employee’s total hours per job and includes an easy way to review job usage details like notes and attachments.
Can I filter Job Insights by a specific job or client?
Yes. Click Filter, select the relevant fields, and use the + button to add additional filter layers if needed.
Do Job Insights totals include break time?
Yes. Total hours shown in Job Insights always include break hours. If you need totals without break time, export users’ timesheets using the Payroll total export format.
How can I see detailed job activity for a specific employee?
Switch to View by Users, then click View Job Usage to see the exact job entries per user, including notes and shift attachments.
Can I fix mistakes or remove hours from Job Insights?
Yes. In View by Users > View Job Usage, you can adjust entries if you notice incorrect job usage or need to remove hours.
What export options are available for Job Insights?
You can export Totals as Excel or PDF (total hours per job, broken down by employee), or download Details (Excel) to include time entry details per job for billing and labor review.
Why can't I see my employees information in the Job Insights?
Ensure that your employees have clocked-in with the time clock and not just checked-in with the schedule.
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