How to Use the Time Clock and Manage Your Hours
Welcome to the employee guide on using the Time Clock feature!
The Time Clock helps you accurately track your work time, ensure correct payment, and manage your shifts and requests — all from your desktop or mobile app.
You can:
Clock in and out of shifts
Request time off or shift edits
View and export timesheets
Track breaks and review pay
How Do I Use the Time Clock on My Computer?
💡 Note: While the video tutorial above explains how to use the feature from the mobile app, the same can also be done from the desktop.
Once you access the Time Clock from your desktop, you’ll see three main sections:
Today's Clock – Clock in/out, start and end breaks (depending on your manager’s setup), and view total worked hours for the current day.
Requests – View, submit, and manage all shift, break, and time off requests.
Timesheet – View your worked hours, jobs, breaks, and approved time off. You can also export your timesheets.
Clocking In and Out Without A Scheduled Shift
To clock in from your desktop:
Access the Time Clock feature from the left sidebar.
Select the relevant Time Clock (if assigned to more than one).
Hover over Today’s Clock.
Click Clock In, then select the relevant job.
You’re now clocked in — time will begin tracking at the top of the screen.
When you’re ready to clock out:
Review the Shift Attachments section to add notes, mileage, client signatures, or other required details.
Click End Shift.
If adjustments are needed, click Edit Shift, make your changes, and then click Send for Approval or Confirm Hours (depending on your manager’s setup).
If no edits are needed, click Confirm Hours.
To clock in through your app:
Access the Time Clock feature from your home screen
Select the relevant Time Clock (if assigned to more than one).
Hover over Today’s Clock.
Click Clock In, then select the relevant job.
You’re now clocked in, time will begin tracking at the top of the screen.
Clocking in With A Scheduled Shift
To clock in from your desktop:
Access the Time Clock feature from the left sidebar.
Select the relevant Time Clock (if assigned to more than one).
Hover over Today’s Clock.
Click Clock In, then select the relevant job.
You’re now clocked in — time will begin tracking at the top of the screen.
When you’re ready to clock out:
Review the Shift Attachments section to add notes, mileage, client signatures, or other required details.
Click End Shift.
If adjustments are needed, click Edit Shift, make your changes, and then click Send for Approval or Confirm Hours (depending on your manager’s setup).
If no edits are needed, click Confirm Hours.
To clock in through your app:
Access the Time Clock feature from your home screen
Select the relevant Time Clock
Hover over Today’s Clock.
Click Start Shift
You’re now clocked in, time will begin tracking at the top of the screen.
When you’re ready to clock out:
Review the Shift Attachments section to add notes, mileage, client signatures, or other required details.
Click End Shift.
If adjustments are needed, click Edit Shift, make your changes, and then click Send for Approval or Confirm Hours (depending on your manager’s setup).
If no edits are needed, click Confirm Hours.
I Can’t Clock In — What Should I Do?
If you can’t clock in, check these common issues:
I can’t see the Time Clock:
Your admin hasn’t assigned you to a time clock. Try reinstalling the app; if it still doesn’t appear, contact your admin.I don’t see the job I need / “No jobs found”:
You might not be qualified for that job, or you may need to be at a certain location. Ask your admin to confirm.
It keeps asking for my location:
Your admin has enabled location tracking. Enable Location Services on your device to clock in.
Clock-in button is greyed out:
You may only clock in at your scheduled start time. The app will display how many minutes remain until clock-in becomes available.
Time clock is greyed out / “Nothing scheduled today”:
You have no assigned shift and your admin doesn’t allow unscheduled clock-ins. Contact your admin.
Message: “Can’t clock in. This day was locked by your admin.”
Your timesheets have been approved and locked. Contact your admin to reopen them if changes are needed.
I Forgot to Clock In — What Should I Do?
No problem! You can fix this by either sending a shift request or editing the shift hours (if your admin allows it).
Option 1: Send a Shift Request
Access the Time Clock.
Go to My Requests.
Click + Add a New Request → Add a Shift Request.
Fill in the shift details (job, date, time, and any attachments).
Add a note for your manager if needed.
Click Send for Approval.
Option 2: Edit a Shift
Access the Time Clock.
Clock in (with or without a shift, depending on admin settings).
After a few seconds, click End Shift.
Click Edit Shift and make the necessary changes.
Add a note explaining the adjustment (optional).
Click Send for Approval.
How Do I Submit My Timesheets?
You can submit your timesheets directly from the desktop.
Access the Time Clock.
Your Timesheets will open automatically for the current pay period.
Click Submit Timesheets in the top-right corner.
Once submitted, a light blue Submitted label will appear on your timesheet.
Can I Make Changes After Submitting My Timesheets?
Yes, if your days haven’t been locked and your admin hasn’t approved them.
When you make edits after submission, a message will appear:
“These changes will undo your timesheet submission.”
Click Make Changes or Save Anyway to continue.
After making edits, you’ll need to resubmit your timesheets.
How Can I See Previous or Old Timesheets?
Go to Time Clock → Timesheets.
Click the date range at the top left.
Choose a previous pay period or select a custom date range.
Do I Have to Allow Connecteam to Track My Location to Clock In?
Your admin or manager decides if location tracking is required.
If you prefer not to share your location, speak with your manager about alternative time-tracking options.
How Do I Print My Pay Stub, Pay Slip, or Timesheets?
Go to your Time Clock → Timesheets.
Click the three dots (⋮) in the top-right corner.
Select Export as PDF.
Once downloaded, open the file to print, share, or save.
How to Use Breaks as a User
You can easily track your breaks to ensure accurate time records.
Access the Time Clock, or click the ongoing shift at the top of your feed.
Tap Start Break (purple button at the bottom right).
Select the break type you’re taking.
When finished, click End Break.
Choose to:
Return to the same job,
Switch jobs, or
End your shift.
💡 If automatic break reminders are enabled by your admin, you’ll receive notifications reminding you to start or end your breaks.
How Can I View My Pay or Salary?
Go to your Profile at the bottom of the screen.
View your estimated pay for the current payroll period.
Click the amount to view your salary history from previous periods.
✨ Have Questions or Ideas? We’re Listening! Your experience matters to us. If you couldn’t find what you were looking for or have a suggestion to improve this guide, we’d love to hear from you! We’ll review your input and might add it to our FAQs. Thanks for helping us make Connecteam even better!
If you have any questions or need further assistance, please contact your account admin or manager directly.