Use the Kiosk App to let multiple users log in and out on the same shared device. This is a great option when you don’t want users using their personal phones for work tasks, or when you want a dedicated device for clocking in and out (for example, an iPad at the entrance or a supervisor’s phone).
In this article, you’ll learn how to:
Download the Kiosk App
Set up the Kiosk App on your company account
Log in and out using a personal Kiosk Code
Configure Kiosk security settings (selfie verification and auto log-out)
Downloading the Kiosk App
Because the Kiosk App is shared by multiple users, it must first be set up on your company account.
Download the Connecteam Kiosk App using this link: http://onelink.to/wbvv3t
Install the app on an Apple device (iPhone, iPad, iPod Touch) or a compatible Android smartphone/tablet.
Please note: The Kiosk App can only be installed on a smartphone or tablet, not a computer. Open the download link on the device you want to install the app on.
Setting Up the App On Your Company Account
Only an Owner or Admin can set up the Kiosk App.
Open the Kiosk App on the device.
Tap Login.
Enter your mobile phone number.
Enter the SMS verification code you receive.
Tap Verify.
Please note: If your phone number is associated with multiple accounts, select the correct account from the list.
Choose a Kiosk station setup option
After logging in, you’ll be asked to complete the Kiosk station setup:
Enter a Station name.
Choose one of the following station modes:
Utilize all app tools and features
Users can access all tools and features assigned to them (the Kiosk looks like the regular Connecteam mobile app).Utilize full Time Clock capabilities only
Users can access only the Time Clock for faster clock in/out.
Once you select a station mode, the Kiosk is ready to use.
Please note: The Kiosk App can only be used in portrait mode. Landscape orientation is not supported.
You will be presented with the Kiosk station setup, which allows you to provide it with a station name and decide how of two ways the station will be used:
Utilize all app tools and features - this option will give users the ability to access all tools and features they have been assigned, resulting in the Kiosk looking like the regular mobile app.
Utilize full Time Clock capabilities only - this option offers a 'quick clock in' solution through the kiosk. It will give users the ability to only access the Time Clock, making the clock in/out process faster.
Once you select one of the options mentioned in the point above, the Kiosk will be ready for use!
Please note: The Kiosk App, regardless of the device you installed it in and are using it on, can only be used in portrait mode. It's not possible to change its orientation to landscape more.
How to log in to the Kiosk App
After the Kiosk App is set up, users can log in using their personal Kiosk Code (a 4-digit PIN).
Step 1: Know your personal Kiosk Code
Each user has a unique, private Kiosk Code. It can be found in several places:
On the mobile app (for users)
Log in to the Connecteam mobile app.
Go to Profile.
Tap Settings.
Scroll down to view the Kiosk Code.
On the desktop (for users)
Click your profile icon in the top-right corner.
Select Settings.
View your Kiosk Code.
As an Admin/Owner on the desktop (for any user)
Go to Users.
Open the Timesheets tab.
Click the relevant user.
Scroll down to Usage Info to view the user’s Kiosk Code.
Step 2: Log in using your Kiosk Code
On the shared Kiosk device, enter your Kiosk Code on the login screen.
What happens next depends on how the Kiosk station was set up:
If the station is set to Utilize all app tools and features, the user will enter their Kiosk Code and access their assigned tools and features.
If the station is set to Utilize full Time Clock capabilities only, the user will enter their Kiosk Code and access only the Time Clock. After clocking in or out, the user will see a confirmation message (“You are clocked in/out”) and will be automatically logged out so the next user can log in.
Please note: To switch between station modes, you must delete the Kiosk App from the device, reinstall it, and choose the new station setup option during setup.
Step 3: Log out of the Kiosk App
Users can log out at any time using the Logout button.
Tap the Logout button.
Tap Logout again to confirm.
Kiosk Settings and Security
To help keep your account secure when using a shared device, the Kiosk App includes two security options:
Require a selfie when logging in
Auto log out due to inactivity
To enable either setting:
Tap your name/avatar in the top-right corner.
Tap Settings.
Open the Security tab.
Enable one or both options:
Require users to take a selfie image when logging in to the Kiosk app
Log out Kiosk users if they are inactive for more than X minutes
Click Save changes.
Kiosk Selfie Security
Because a Kiosk Code can be shared, selfie verification helps confirm that the person logging in is the correct user.
How it works for users
Enter the Kiosk Code on the login screen.
When the camera opens, take a selfie.
Tap Confirm and Log in to complete the login.
Where Admins can view the login selfie
Admins can view the login selfie from either the user’s profile or the user’s timesheet.
View the selfie from the user profile
Go to Users.
Click the relevant user.
Open the Activity tab.
Find the event indicating the user logged in to the Kiosk.
Click the camera icon to view the selfie.
View the selfie from the user’s timesheet
Go to the relevant Time Clock.
Open the user’s timesheet.
View the selfie in one of these ways:
Hover over the Start and End times, or
Add the columns Start—selfie and End—selfie
Plan availability: Kiosk Selfie Security is available on the Expert plan (any hub).
Auto Log-Out Due to Inactivity
Auto log-out helps prevent someone from accessing another user’s account if the previous user forgets to log out.
How it works for users
If a user is inactive longer than the time you set, a pop-up appears saying Inactivity detected.
The user must tap Yes, keep me logged in within 15 seconds.
If they don’t respond in time, the user is automatically logged out.
Plan availability: Auto Log-Out Due to Inactivity is available on the Advanced plan (any hub).
When Logging In to the Kiosk What Happens if the Employee Doesn't Own a Smartphone or Has Never Accessed the Connecteam App?
Users can still get their Kiosk Code even if they don’t own a smartphone or have never logged in to the Connecteam app.
On the Kiosk login screen, tap Forgot your code or never got one.
Enter the user’s mobile phone number (must match the number listed in the admin dashboard).
The user receives their permanent 4-digit Kiosk Code by SMS.
Enter the code on the Kiosk login screen to log in.
💡 Tip: Users must already be added to the Connecteam account to log in to the Kiosk App.
FAQ
Can I install the Kiosk App on a computer?
Can I install the Kiosk App on a computer?
No. The Kiosk App can only be installed on a smartphone or tablet.
Can I switch the Kiosk station mode after setup?
Can I switch the Kiosk station mode after setup?
Yes, but you must delete the Kiosk App, reinstall it, and select the correct station mode during the setup process.
What if a user forgot their Kiosk Code or never received one?
What if a user forgot their Kiosk Code or never received one?
On the Kiosk login screen, they can tap Forgot your code or never got one and receive their permanent 4-digit Kiosk Code by SMS (as long as they are already added as a user in the account).
Who Can Set Up the Kiosk App?
Who Can Set Up the Kiosk App?
Only an Owner or Admin can set up the Kiosk App.
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