How to Claim an Open Shift

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Adva Deuitch avatar
Written by Adva Deuitch
Updated over a week ago

Does your employer use open shifts to build the schedule? Great! This gives you the ultimate flexibility to decide which shifts you want to work! Let’s take a look at how open shifts look and how to claim them.

In this article we will go over the following:

How To Claim Open Shifts From The Mobile App

  1. Access your company's app. Click here to learn how.

  2. Click on the Job Scheduler and select your schedule.

  3. Click on a relevant day and select the open shift

  4. Click 'claim shift', or enter the shift to see its details and confirm there.

  5. If the shift is without admin approval, you are done! The shift has been added to your schedule.

  6. If the shift requires admin approval, you'll see its status - Pending Admin Approval, Accepted, Rejected.

Now Let's Get a Detailed View of Your Schedule:

The first view you will see when entering the schedule is the view of all the open shifts available for claim and shifts that were assigned to you for that week. You'll also see the weekly summary at the end of every week that will display the number of shifts and hours you are assigned in total. If you click on a specific date, you'll see a detailed view of the open shifts and the statuses of shifts you claimed for that day, as seen in the right photo below.

When claiming shifts that require admins' approval, you'll see the status of the shift for all shifts that you claimed as seen in the left photo below. Once the shifts are approved by an admin, you'll see them displayed in your personal view.

If a shift claim gets rejected by an admin, you'll see the shift appear as 'Rejected' in the list of open shifts.

Finally, after your claimed shifts are approved, you'll get a full display of all your shifts for that week. At the bottom, you'll see the weekly summary. In the example below, you can see that the user has 5 shifts that week.

How To Claim Open Shifts From The Dashboard Users View

  1. Go into the Job Scheduler feature.

  2. Click on the shift you wish to claim.

  3. Click on "Claim shift".

GIF of claiming an open shift in Connecteam's Job Scheduler on the dashboard users view

4. If a "pending admin approval" pops up on the top right corner of the shift's details, it means your Admin requires shift approval. Once the shift is approved by your admin, it will automatically appear on your Job Scheduler.

Screenshot of claimed shift pending admin approval in Connecteam's Job Scheduler on the dashboard users view

Congrats, you went over all the steps. Now go ahead and claim those shifts before they're taken!

Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies to ANY question

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