Although Connecteam is an all-in-one employee management app we understand the importance of being able to transfer certain information outside of the Connecteam app. This is particularly true when it comes to your schedule. By being able to sync your Conneteam schedule to your personal schedule you can always stay up to date and minimize scheduling errors, like scheduling a doctor's appointment when you are scheduled to work, or agreeing to swap shifts when you actually have a personal commitment. At Connecteam you can sync the job schedule to other calendar applications including Google Calendar, Microsoft Outlook, Apple Calendar, etc.

Syncing your calendar is divided into two steps getting the calendar sync link and adding the link to your calendar app. Below is a guide on how to set this up for both the mobile app and the desktop - please note that if you are syncing on the mobile app is only available on iOS (Apple).

The calendar link should look as seen below:

The calendar link should look as seen below:

After you have copied the link from Connecteam, add it to your calendar app. Below are the directions for Google, Microsoft, and Apple.

Navigate to the Other Calendars section and click on the + button to add another calendar.

Select the From URL

Paste the link, and click on Add Calendar.

After you finish with these steps you will be able to see your Connecteam calendar overlayed onto your Google Calendar app. Take a look at how this looks below:

Once you have synced the calendar via the dashboard you will also be able to see the calendar in your Google Calendar app. To view the calendar, enter the Google Calendar app on your mobile device, click the menu in the top left-hand corner, and select settings.

Then click on show more, and select the calendar you're synced above.

Now toggle on the sync option. After that, you should be able to see this schedule on your calendar app.

In your Outlook calendar click on Add Calendar, then click on Subscribe from Web. Paste the link and customize the settings according to your desired needs. When finished click on import.

After you finish with these steps you will be able to see your Connecteam calendar overlayed onto your Outlook Calendar app. Take a look at how this looks below:

Once you synced the calendar you will also be able to see it in the Outlook calendar app on your mobile device. Click on the menu in the top left corner, and make sure the calendar you synced on your desktop is checked.

Once inside your calendar click on File and select New Calendar Subscription

Paste the link and press Subscribe.

Continue adjusting your settings and press OK.

After you finish with these steps you will be able to see your connecteam shifts overlayed onto your Apple calendar app. Take a look at how this looks below:

Once inside your calendar app click on Calendar at the bottom and then Add Subscription Calendar.

Now, enter the link you copied from your Connecteam app, and click subscribe. Continue adjusting your calendar app settings and press Add when ready.

After you finish with these steps you will be able to see your Connecteam shifts overlayed onto your Apple calendar app. Take a look at how this looks below:

Only published shifts assigned to the user are synced from Connecteam to the Calendar app. Keep in mind this means they will not see open shifts in their personal calendar as they are not published to the user until they have been claimed by the employee.

The sync update varies by your calendar app software and can be anywhere from a few hours up to 24 hours.

The date range of the sync is for the past 3 months and all the shifts moving in the future.

At the moment Connecteam only syncs the shift title, job, start and end time, and shift notes. It does attachments or tasks. To view these you will need to log into the connecteam app and view your shifts inside the schedule.

If your calendar did not sync properly and the name is a web address for example https://connecteam.com then it's best to delete the unsynced calendar link from your personal sync and try to resync the calender following the steps outlined above. As a general rule of thumb, if you are experiencing issues with the calendar sync the first thing to try is unsync and resync the schedule 😊.

If after trying to resync you still experience this issue or any other one, please reach out to the support team who will be happy to assist you.

Connecteam only provides the URL link for the calendar sync. While you can always reach out to our live support team to see if the issue is on our end in most cases it will be an issue related to the calendar app you are syncing the schedule to. Therefore in most cases, it's best to reach out to the support of your specific calendar app. You can find more resources for reaching Google Calender Sync here, Microsoft here, and Apple here.

If you are a manager and have questions related to the calendar sync and scheduling shifts then take a look at our Calender Sync FAQs for Managers article.

Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies to ANY question.
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