SSO (Single Sign-On) is a method of signing your users into a platform with an existing user base that your organization already has (e.g. Microsoft, Google). Using SSO can ensure a flawless login process for your organization as well as heighten your company's security.
In this article, we will discuss:
What are the benefits of using SSO?
There are many benefits of using a single sign-on service.
These include:
Employees can sign on and authenticate via one service.
Adds another layer of security
Adding and removing employees from your organization can be done from your own user management tool such as Active Directory. This enables you to prevent the user from entering connecteam without needing to remove them from connecteam.
What are the prerequisites to using SSO?
Currently, the prerequisites to using SSO are to use Google as your single service provider. In Connecteam the capability to integrate with Google is only available if you are on the Enterprise Plan.
How to set up SSO step-by-step
To set up SSO first navigate to your General Settings, under your avatar in the top right corner. Then enter the security settings and toggle on the SSO option.
💡 Tip: SSO login can only be set up by owners.
Once SSO is toggled on and you have selected Google, follow these steps:
Log into Google Cloud's APIs & Services page: https://console.cloud.google.com/apis/credentials
Navigate to the Credentials tab and click +Create Credentials. Select OAuth client ID.
For the Application type, choose Web application.
In the Name field, enter a name. This can be Connecteam or any other name you would like to call the client ID.
Copy the Redirect URI from Connecteam and paste it into the Authorized redirect URIs section in Google Cloud. Then, click Create.
Now you have successfully created the client. To finish setting up the SSO, continue to the following steps:
Copy the Client ID and Client secret from Google Cloud and paste it into Connecteam's Google SSO fields.
Once you have copied the Client ID and Client secret into Connecteam, click Save changes.
That's it! Your SSO setup is now complete and you can begin using it to log into your Connecteam account.
What does the login process look like when integrated with Google?
After setting up SSO an owner or admin goes to Connecteam to log in. They begin the login process as normal by entering their phone number. Only the first time they log in they will select the option to log in via email instead of entering the code they receive.
Following the first login, owners and admins will simply enter their phone number and be automatically redirected to their Google account. Once they log in via Google, they will also get automatically logged into the Connecteam Dashboard.
💡Tip: SSO login can only be used on the desktop and is currently only available for owners and admins!
FAQs
What happens if an admin belongs to more than one account in Connecteam?
If an admin belongs to more than one company on Connecteam, the first step will be to put in his phone number and enter the verification code. Upon choosing a company with SSO, they'll be required to follow through the verification process to complete the login.
How can I change the Client Secret?
Go to the settings for Connecteam's Client ID in Google. In the Client secrets section click +Add Secret (step 1), click Disable on the former secret, copy the new secret (step 3) to Connecteam's Google SSO information, and click Save changes.
How can I check all owner and admin email addresses in Connecteam to verify they match their emails in Google?
Owners and admins cannot log into Connecteam if their email address does not match their email in Google. Therefore, to check that the emails in Connecteam match, go to the Users tab and click on the Admins tab. Here you can check each user's email address. Learn how to change emails here.
Related Articles
Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies to ANY question.