Scheduling can be a time-consuming task, especially when managing multiple schedulers and a large workforce. It's not uncommon to encounter errors, discover them later, or hear about them through employee complaints. At Connecteam, we're here to simplify and enhance the scheduling process. With Job Schedule Conflicts, potential issues are flagged in advance, allowing you to review and resolve them quickly. Let’s explore this powerful capability in more detail!
If you’re not familiar with the job schedule, first check out our Starting Guide To the Job Scheduler.
This article will cover:
How to Activate the Job Schedule Conflicts
To activate the Job Schedule Conflicts:
Log into your admin dashboard as usual
Navigate to the Job Schedule feature from the left sidebar and access the relevant schedule
Click on the Settings on the top right corner and access the Limitations tab
Scroll down to the Scheduler Limitations section. Activate and set what type of limitations should be highlighted and taken into consideration to flag conflicts. You have a few options available:
Max work hours per user per week
Max number of shifts per user per week
Max work hours per user per day
Max number of shifts per user per day
Min hours gap between consecutive shifts
When you are ready, make sure to Save changes.
That's it! Now, you will be warned if any conflicts arise in your schedule.
How to View the Job Schedule Conflicts
Start by clicking on the View Options and toggling on the Conflicts option, so that conflicts are displayed directly on the schedule.
Then, it's to view a clear list of all your Job Schedule Conflicts:
Navigate to the Job Schedule feature from the left sidebar and access the relevant schedule
Click on the Conflicts on the top right
That's it! You are now looking at your Job Schedule Conflicts.
Managing and Solving Conflicts
Now that we've covered how to activate and access your job scheduler conflicts, let's understand how they are displayed and how to manage them. As you have noticed, the Conflicts tab has two different tabs: Upcoming and History. The Upcoming tab displays any scheduling issues happening today or onwards, while the History tab shows all past ones.
Conflicts are categorized by type, according to the ones you have activated in the scheduler limitations settings. To view and solve a specific conflict, hover over it and click View. You will be redirected to the specific day and user where this conflict exists. You can review it and, based on the nature of it, solve it to meet your needs.
*The Conflict capability for the Job Schedule is available from the Expert plan*
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