Build more accurate schedules by defining each employee’s regular working days, working hours, and expected daily hours directly from their user profile.
Once configured, the Schedule automatically reflects these working patterns across scheduling flows.
Employees appear unavailable outside their regular working hours, shifts align with their expected availability, and admins receive visibility into scheduling conflicts when shifts are assigned outside defined working hours.
This helps reduce manual adjustments, improve scheduling accuracy, and create clearer expectations across teams.
Setting Up Regular Working Hours
Go to the Users page.
Open the relevant employee profile.
Select Set regular working hours.
In the pop-up window:
Select the relevant working days.
Click Add to add:
The Working hours column
The Standard total hours column
Configure Working Hours
Working hours define when employees are expected to work during the day.
Activity scheduled outside these hours is flagged in the Schedule.
For each relevant working day:
Set the start time
Set the end time
Configure Standard Total Hours
Standard total hours define the expected number of work hours for the day.
These hours can later be compared against tracked time and will also support daily time off calculations in future updates.
Enter the expected total number of working hours for each day.
Please note: Time Clock and Time Off features do not currently use regular working hours. Support for these flows is coming soon.
Update or Delete Working Hours
To update or delete an employee’s regular working hours:
Click the three dots menu next to the relevant working hours entry.
Select:
Update to edit the working hours settings
Delete to remove the working hours settings
Set the Time Zone
Working days and working hours are based on the selected time zone so they reflect the employee’s working location.
By default, the account time zone is selected.
Assign Regular Working Hours With Company Policies
When several employees share the same schedule, you do not need to configure each one individually. You can define a working hours pattern once as a Company Policy and assign multiple employees to it, which keeps everyone consistent and saves setup time.
To assign regular working hours with a policy, follow these steps:
Go to Company Policies on your users page and click on Working hours.
Click on the 3 dots next to the policy.
Click edit assignees.
Select the users from the list.
Click Next and then Save the policy
💡 Tip: Use a policy for groups that share a schedule, such as full-time office staff, and use the profile method for individual exceptions.
How Working Hours Are Reflected in the Schedule
Once working hours are configured, the Schedule automatically uses them across scheduling flows.
Shifts Reflect Defined Working Hours
When creating a shift directly from the employee, the employee’s working hours are displayed automatically.
This helps admins schedule within the employee’s expected work pattern more easily.
Employees Appear Unavailable Outside Working Hours
Employees automatically appear unavailable outside their defined working days and hours.
This visibility appears when:
Assigning shifts
Replacing shifts
Employees do not need to manually mark themselves unavailable during days or hours they are not expected to work.
Conflicts Reflect Working Hour Violations
If a shift is assigned outside an employee’s defined working hours, conflicts and daily health indicators reflect the violation.
This gives admins clearer visibility into scheduling issues before schedules are published.
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