Skip to main content
Time Clock: Scheduled VS. Hours Worked

Ensure more accuracy when reviewing timesheets by comparing the scheduled vs work hours

Shoshana Fleischmann avatar
Written by Shoshana Fleischmann
Updated over 2 months ago

Every business needs to track how its resources are allocated. At Connecteam we have got you covered! You can easily identify whether an employee worked more or fewer hours than planned, prevent any pay exceptions, and address issues before approving timesheets. This ultimately enhances business efficiency by enabling more informed labor and workload decisions; as well as allocating resources more accurately.

In this article we will go over:

How to Activate Scheduled VS. Actual Hours

To activate the ability to view scheduled vs actual hours:

  1. Access the Time Clock feature from the left sidebar

  2. Click on Access clock

  3. Click on the Settings button from the top right corner

  4. Navigate to the Customize tab

  5. Make sure you enable the option Show the difference between scheduled and worked time, and choose if you wish to highlight if an employee worked X amount of minutes more or less than scheduled.

  6. Then click on Save Changes

How to Read Your Employee's Timesheets

To view the differences between the schedules enter the timesheets tab and enter the relevant employee timesheet. Here you can see the breakdown of hours by day. The difference can be seen in red and is marked by either the + symbol (meaning they worked more than scheduled) or the - symbol (meaning they worked less than scheduled). Take a look at how this looks below.

Please note: the scheduled hours include all the shifts assigned to the employee across all the schedules. 

Getting a More Detailed View of Hours Scheduled

Once inside the employee's timesheets, you can click on the difference to get a more detailed view of the exact shift and hours the employee was supposed to work vs the actual hours they worked. If you would like to contact the employee for further clarification on any discrepancies you can do so by clicking on the chat icon and chatting with the employee. Take a look at how this looks below.

Exporting the Scheduled VS. Actual Hours

Like most things in Connecteam, the scheduled vs actual hours can be exported.

To export these for all of your employees, enter the Timesheets tab click on the Export button, and select the Timesheets option.

To export the same, report but for a specific employee enter that employee's timesheet and click on the export.

In the export itself, you will see columns displaying the total hours, scheduled hours, and the difference take a look at how this looks below.

Please note: that the ability to export scheduled vs actual hours is only available in the timesheets (excel) export or when using the custom export with the time sheets option.

Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies to ANY question.

Did this answer your question?