There can be a few reasons why you don't see approved Time Off in your Job Scheduler. In this article, you'll find the most common reasons why approved Time Off isn't displaying on your schedule.

The types of issues you might encounter are:

If Time Off doesn't appear on your schedule, the most common cause is that 'Availability Status' is not enabled in your viewing options. To fix this:

Once enabled, approved Time Off should be visible on your schedule, colored in red. If you hover over it, you'll see the type of Time Off policy, who approved the request, and when it was approved. See the example below.

💡 Tip: To see Time Off requests and approve or reject them directly from the schedule, simply toggle on the 'Time Off Requests' option in the viewing options. Then click on the request - a window will appear displaying the request details, allowing you to approve or reject it.

When employees submit their unavailability from their mobile device (in the same place they can ask for time off requests), they'll have unavailability marked on the schedule but not as Time Off. As an admin or an owner, you won't see a Time Off request.

To fix this:

⚠️ Important: To view the time off on the schedule after you approve your employee's request, you still need to enable the 'Availability Status' in the viewing options.

💡 Tip: If you're not using unavailability and want to disable this option, you can do so in the Job Scheduler settings. Head over to the Job Scheduling settings and uncheck the 'Enable Availability' option in general settings.

If you have your schedule on a Jobs view or Layers view and not by 'Users', you won't be able to see the approved Time Off on the schedule.

To fix this:

Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies to ANY question.