You can find the Help Desk in the mobile app in the Chat Bubble at the bottom of your feed.
To access the Help Desk as an employee:
Sign in to your mobile app
Tap the Chat bubble at the bottom of your feed
Select 'Help Desk' in the top right to view queries
Press on the + icon in the top right corner to create a new chat in the new window that will follow.
To access the Help Desk as Representative:
Sign in to your mobile app
Tap the Chat bubble at the bottom of your feed.
Switch into the 'Help Desk' view in the top right to view queries
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Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies to ANY question.