Connecteam

You can find the Help Desk in the mobile app in the Chat Bubble at the bottom of your feed.

Tap the Chat bubble at the bottom of your feed

Select 'Help Desk' in the top right to view queries

Press on the + icon in the top right corner to create a new chat in the new window that will follow.

1. Sign in to your mobile app
2. Tap the Chat bubble at the bottom of your feed 
 
 
 
3. Select 'Help Desk' in the top right to view queries
4. Press on the + icon in the top right corner to create a new chat in the new window that will follow.

To access the Help Desk as Representative:

Tap the Chat bubble at the bottom of your feed.

Switch into the 'Help Desk' view in the top right to view queries

1. Sign in to your mobile app
2. Tap the Chat bubble at the bottom of your feed.
3. Switch into the 'Help Desk' view in the top right to view queries

<a href="https://help.connecteam.com/en/articles/9725892-starting-guide-to-the-help-desk" rel="nofollow noopener noreferrer" target="_blank">Starting Guide to the Help Desk</a>

<a href="https://help.connecteam.com/en/articles/9858856-working-with-the-help-desk-as-a-representative" rel="nofollow noopener noreferrer" target="_blank">Working with The Help Desk as a Representative</a>

<a href="https://help.connecteam.com/en/articles/9726353-adding-managing-help-desks" rel="nofollow noopener noreferrer" target="_blank">Adding &amp; Managing Help Desks</a>

- <a href="https://help.connecteam.com/en/articles/9725892-starting-guide-to-the-help-desk" rel="nofollow noopener noreferrer" target="_blank">Starting Guide to the Help Desk</a>
- <a href="https://help.connecteam.com/en/articles/9858856-working-with-the-help-desk-as-a-representative" rel="nofollow noopener noreferrer" target="_blank">Working with The Help Desk as a Representative</a>
- <a href="https://help.connecteam.com/en/articles/9726353-adding-managing-help-desks" rel="nofollow noopener noreferrer" target="_blank">Adding &amp; Managing Help Desks</a>

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How to Find the Help Desk Feature in the Mobile App

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How to Find the Help Desk Feature in the Mobile App

To access the Help Desk as an employee:

To access the Help Desk as Representative:

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