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FAQ and Troubleshooting
FAQ and Troubleshooting
A curated list of the most FAQ from Connecteam's customers
14 articles in this collection
Written by
Chen Shofar
and
Nathanel Creson
Troubleshooting
Troubleshooting
Having issues with the Connecteam app? Check this easy trouble shooting tips!
Written by
Chen Shofar
Updated over a week ago
I Don't Remember My Password
How to reset your password and regain access to your launchpad
Written by
Chen Shofar
Updated over a week ago
Frequently Asked Question (FAQ)
Security
Dashboard and Connecteam App security
Written by
Chen Shofar
Updated over a week ago
Connecteam and GDPR
GDPR information
Written by
Chen Shofar
Updated over a week ago
Does Connecteam have Explanation Videos?
In this article you'll find the Youtube Playlists to all of our features - 1 min read
Written by
Nathanel Creson
Updated over a week ago
On which devices does the Connecteam app Run?
Find out the compatible Android and iOS versions for the app
Written by
Chen Shofar
Updated over a week ago
What is My Company Code and Where Can I Find it?
Written by
Chen Shofar
Updated over a week ago
How Can I Check My Connecteam Mobile App Version?
Make sure that you're up-to-date with all the latest features and capabilities by knowing your mobile app version!
Written by
Chen Shofar
Updated over a week ago
Is a phone number mandatory for each employee?
Written by
Chen Shofar
Updated over a week ago
One of My Users Logged Out, Now What?
How to login to the app and links to download the Connecteam app
Written by
Chen Shofar
Updated over a week ago
How do I invite an employee that changed his/her smartphone?
Written by
Chen Shofar
Updated over a week ago
What does Fully branded app means?
Our Enterprise Plan
Written by
Chen Shofar
Updated over a week ago
How do I Cancel My Subscription?
Written by
Nathanel Creson
Updated over a week ago
How to Change an Employee's Phone Number
Edit your employee's mobile phone number
Written by
Chen Shofar
Updated over a week ago