FAQ and Troubleshooting

A curated list of the most FAQ from Connecteam's customers

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14 articles in this collection
Written by Chen Shofar and Nathanel Creson
Frequently Asked Question (FAQ)

Security

Dashboard and Connecteam App security
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Written by Chen Shofar
Updated over a week ago

Connecteam and GDPR

GDPR information
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Written by Chen Shofar
Updated over a week ago

Does Connecteam have Explanation Videos?

In this article you'll find the Youtube Playlists to all of our features - 1 min read
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Written by Nathanel Creson
Updated over a week ago

On which devices does the Connecteam app Run?

Find out the compatible Android and iOS versions for the app
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Written by Chen Shofar
Updated over a week ago

What is My Company Code and Where Can I Find it?

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Written by Chen Shofar
Updated over a week ago

How Can I Check My Connecteam Mobile App Version?

Make sure that you're up-to-date with all the latest features and capabilities by knowing your mobile app version!
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Written by Chen Shofar
Updated over a week ago

Is a phone number mandatory for each employee?

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Written by Chen Shofar
Updated over a week ago

One of My Users Logged Out, Now What?

How to login to the app and links to download the Connecteam app
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Written by Chen Shofar
Updated over a week ago

How do I invite an employee that changed his/her smartphone?

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Written by Chen Shofar
Updated over a week ago

What does Fully branded app means?

Our Enterprise Plan
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Written by Chen Shofar
Updated over a week ago

How do I Cancel My Subscription?

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Written by Nathanel Creson
Updated over a week ago

How to Change an Employee's Phone Number

Edit your employee's mobile phone number
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Written by Chen Shofar
Updated over a week ago