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Can Forms Include Video Recording?

Forms FAQ

Nathanel Creson avatar
Written by Nathanel Creson
Updated yesterday

Yes. If you are using the Form feature, you have an option for a video as one of the fields in the form. This allows your employees to either upload an existing video from their device or record a new video directly within the form. This is especially helpful when you need visual proof or documentation, such as a cleaner confirming a job is complete or a technician showing a repair was successful.

For employees in the field and on the go, the video recording option makes it easy to capture and submit required documentation without needing separate apps or complicated processes.

To add a video field, follow these steps:

  1. Head to Forms feature in the left sidebar

  2. Click Add New

  3. Select Start from Scratch

  4. Add the Video field to your form

  5. Once added, you can choose the video source: gallery (existing video), camera (new recording), or both options.

This is What it Will Look Like After it's Submitted, in The Admin's View

This is how it Will Look From The Mobile View of Your Employee

*This capability is available for the Operations Hub Basic plan, If you want to select different sources for the upload, it's available only on Operations Hub Advanced Plan And above*

Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies to ANY question.

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