Drop Down User Profile Fields

Avoid mistakes and easily identify your workforce y identify your workforce

Shoshana Fleischmann avatar
Written by Shoshana Fleischmann
Updated over a week ago

User Profile fields are a smart way to identify and group your workforce. They allow admins and owners to customize what information is important to them to organize their users. A drop down User Profile field allows you to create pre-established options for a given User Profile field. This gives you control over which information other admins or users can add to a specific user profile field and makes sure no mistakes are made. It will also save you time when completing the user profile field for all your mobile users, and we all love saving time!

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How to Create a Drop-Down User Profile Field

All User Profile fields can be easily created and managed from the Users Details tab. To create a User Profile field enter a user's tab and select the users' details tab in the top right-hand corner.

Users page- drop down user profile field

Now the employee details menu should appear. Once inside select the +Add a field button and then choose drop down.

User profile field settings- drop down user profile field

Now name your field, and add the options. These options will be what admins or users choose from when updating the User Profile field.

In the example below you can see I created a drop down User Profile field named position, with the options Cook, Waiter, Bartender, Hostess, and Manager.

Adding dropdown option- drop down user profile field

How to Import a Drop Down List

Now that you know how to create a drop down user profile field, let us show you how to create these faster! Perhaps you need to create a lot of fields. Well then, importing them would certainly be a faster option!

To import a drop down list of options first navigate to the employee details and add a field as done above. Then rather than adding options manually simply select import.

Import- drop down user profile field

To import the items, just copy the items from your already created spreadsheet into the import window as shown in the image below and click on Import Items.

Import- Dropdown excel

Viola! Your list has been important.

Import- drop down user profile field

How to Add Information to a Users Profile Using a Drop-Down User Profile Field

Now that you created this User Profile field adding the information to a user's profile is easier than ever! Right away you can select the user profile field, see who is missing information in this field, and update it! All without needing to go to a specific user's profile. Take a look at how this is done in the example below.

Profile- dropdown user profile field

Pro tip: This option is true for any user profile field, not just a drop down one!

If you do want to update a user profile field directly from the user's profile, we give you that option as well. Simply navigate to the user's profile, navigate to the relevant user profile field, and select the relevant option from the drop-down.

In the example below you can see in Johnny's user profile I updated his position to Cook.

Dropdown user profile field- how to add in user page

How to Importing Users with a Drop Down User Profile Field

Now that you got the basics down, let’s take it one step further. Perhaps you are a larger company that adds or updates users via import and not manually. You may be wondering if a drop-down user profile field works with that. Well, it does.

By default, when downloading our CSV file to add or update users, there will be one column with the user profile field name. You can complete it in the CSV or complete it later on from your dashboard, as done above. In the example below you can see I have the user profile field Position.

dropdown user profile fields- add via import users

If you want to attach more than one position to a user simply add more columns. The column names following the example above will be Position 1, Position 2, and Position 3. You need to create as many columns as positions you wish to attach to each user.

After that simply finish following the import instructions and you should be good to go!

dropdown user profile fields- add via import users

Please note: That I add an option that does not exist in your drop-down user profile field, you will receive an error.

dropdown user profile fields- add via import users error

How to Add a Drop-Down Option to a Users Profile Field from the Admin Tab

If you are adding a new user or updating a user's information while in the admin tab while on the go then it can come in handy to be able to add an option to the drop-down list. Let's say, for example, I hired my first waiter and when selecting his position from the Admin tab I notice that under the field positions, the option waiter doesn't exist; I can easily add it.

To do so simply click edit item add the relevant options (in our case waiter) and click save.


In this article we went into what drop-down user profile fields are and the benefits of using them. We learned how to create a user profile field, and how to create a drop down list using the import option. We went over two ways to update a drop down user profile field in a user profile and how to add or update users with a drop down user profile field when using the import. Now get using drop-down user profile fields to identify your workplace!

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