Starting Guide to Rewards

Learn how to incentivize your employees by using the rewards feature.

Shoshana Fleischmann avatar
Written by Shoshana Fleischmann
Updated over a week ago

Do you ever provide your employees with bonuses or rewards? Perhaps when they are the employee of the month or if they generated the most sales. Then Connecteam’s Rewards feature is for you! Designed to serve as a tool for managers that want to incentivize and motivate their workers, the rewards feature is an amazing way to show recognition and appreciation to your team in the form of tokens, which can be used to purchase gift cards.

Now let's get started on the basics of this amazing feature!

This article will go over:

What are Tokens?

Tokens are a digital form of money which users receive when you reward them. When sending tokens, you can send whatever amount you want. Users can use tokens to buy gift cards at a variety of places, like coffee shops or restaurants.

How to Purchase Tokens

Tokens can be purchased in the Connecteam platform. This makes it easy for you to ensure you always have enough tokens when needed.

To buy tokens simply press the purchase tokens button and select the relevant bundle. Purchased Tokens never expire and can always be refunded if needed!

How to Send Tokens to Users

To send tokens follow these steps:

  1. Navigate to the Send Tokens button in the top left corner.

  2. Select the user you want to reward tokens to.

  3. Select the number of tokens or create a custom amount

  4. Write a message

  5. Press Send

Viola, you have rewarded your user!

The Card Library

The card library is where you can decide exactly which gift cards your users purchase with their tokens. If you are a large company, this allows owners to ensure users are not purchasing gift cards from your competitors.

All cards are toggled on by default, so users located in a country where cards are offered will automatically see them available for purchase.

To remove cards from being available to purchase, enter the card library, toggle on the desired country, and toggle off the particular card.

Keeping Track of Token Usage

Now that you purchased and sent tokens, you may want to keep track of your users' usage activity or how your admins use the tokens purchased. At connecteam we give you all these insights. In your rewards lobby on your Launchpad, there are three views; sent tokens, user activity, and purchase history. Let's go over each one.

  • Sent tokens - gives an overview of all the tokens sent and by which admin

  • User activity - lets you know how your users used their claimed tokens

  • Purchase history - gives you a history of all the tokens purchased

Take a look at how this looks below


In this article we went over why it is important to reward your users. We went over how to buy and send tokens, how to choose which vendors your users can purchase tokens from and how to get an overview or your token usage. Get started by sending rewards now and let your users know how much you appreciate them.

Below is a list of additional resources on our Rewards feature

Have questions about using Rewards? Check out our most frequently asked Rewards questions here.

Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies to ANY question.

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