Pay Rates

Your employees' salary is important in the most basic sense - the vast majority of people wouldn't do their jobs if they weren't paid for them. Let's be honest though, calculating their salary can be a nightmare! Make one mistake and you could pay your users the wrong amount and need to do payroll again. You might even overpay them, costing your business thousands of dollars.

Does this sound familiar? At Connecteam, we can all relate to the headache payroll can create. For this reason, we have Pay Rates. These, allow you to set the rate at which each user in your company is paid. Not only that, but you can see the exact salary they should be getting paid. No more late-night calculations or redoing payroll. Set your pay rates and execute your payroll flawlessly.

In this article, we will go over

Pay rates refer to the compensation an employee receives for their work. In Connecteam, a user's pay rate is defined by an hourly, monthly, or yearly salary, and can vary between jobs or sub-jobs. Setting different pay rates per user or job provides flexibility and fairness in compensation, ensuring that wages align with skills, experience, and job responsibilities.

To activate the Pay Rate feature, you can go to the account's General Settings, click the Pay Rate Settings tab, and make sure the Enable Pay Rates button is toggled on.

After this be sure to set your pay rate currency and set your admin permission which we will go over below.

Permitting your Admins to set users' pay rates can be a scary thing, after all this is real money we are talking about! For this reason, we have created a comprehensive set of admin permissions, ensuring you can control exactly who can adjust the pay rate.

The admin permissions have two options:

To add an admin and set their permissions, go to the general settings and enter the Pay Rate tab, select the add button, select your admin, and set their permissions. In the example below you can see that I added the admin Michael with view-only permissions.

💡 Tip: It is important to note that the users that the admin will be able to see or update are based on the Manager Permissions and the Smart Groups they are an administrator of. Be sure to go over these features if you are not familiar with them!

Before we dive into setting up pay rates for your employees, let’s first review some key terminology:

After enabling the pay rate and setting the necessary admin permissions, let's go over how to set your user's pay rate.

* Please note that it's only possible to set an employee's pay rate on the desktop platform, and not on the app.

Now that you understand what's what, let's go over all the ways to set your pay rates.

In this case, your employee receives a certain amount of pay per year regardless of the number of hours they work. That money is then divided up by the number of payroll cycles you have in a year.

To set this up, set the rate type to yearly and enter the pay rate. In the example below you can see I set a yearly salary of 100,000 USD.

In this case, your employee receives a certain amount of pay per month regardless of the number of hours they work. This pay is then divided between the number of pay cycles you have in the month.

To set this up set the rate type to monthly, and enter the pay rate. In the example below you can see I set a monthly salary of 8,000 USD.

In this case, your employees are paid hourly. Their pay is then calculated based on the number of hours they work.

To set this up set the rate type to hourly then set the default rate to the amount of pay your employee receives per hour.

If you pay your employees differently based on the job they are doing then this option is for you. Note that this option only appears if you have the rate type set to hourly.

Begin by setting the pay rate to hourly and toggling on the job rate. Automatically you will see all the Jobs the employee is qualified to work. If you all a lot of jobs, you can use our quick filter to figure out which jobs have rates, and which are missing rates, or view all the jobs together.

When setting the pay rate per job, there are two ways to set things up: with or without a default rate. You should set the default rate if your employees are paid a regular hourly rate sometimes and a rate per job other times.

My employees are paid 15 USD an hour for regular clients, however when working for VIP Clients they are paid 20.

In this case, I should set the default pay to 15 USD, for each job that is a regular client I can add and select the option to use the default rate. For each VIP Client, I'll set the rate to 20 USD. If I have sub jobs regardless of if I am using the default rate or not I'll be able to select whether or not to use the parent rate.

💡Tip: If you want the default rate to be applied for any new jobs the employee might work, this can be done by selecting the option 'Use the default rate for new qualified jobs and the parent rate for new sub job.'

I have 3 jobs and for each one, I pay differently. Installation is 30 USD per hour, VIP 65 Boylston is 25 USD, and VIP 245 Parker Ave is 20 USD. In this case, since my employees are paid differently for each job I don't need to use the default rate. I have set up sub-jobs, their rate can according to the parent job, by checking off 'use the parent rate', or if each sub-job receives a unique rate I can unselect that option and set the rate.

💡 Tip: If your Employees sometimes work jobs they are unqualified for, you can still add those rates for that job. Simply click on add unqualified jobs and you'll be able to see all the jobs set up in your account.

It's important to note that the pay rate per job needs to be per employee. For example, if James and Jackie both work in the Job Office, I will need to set the rate for that job in James' Employment tab, and Jackies Employment Tab of their user profiles.

To set this up go to the Time Clock>Settings>General Tab and scroll down to Show Pay Rates. Here you have the option to allow either qualified admins or qualified admins and users to view the calculated pay.

When entering your timesheets, you will see the total amount you are paying both your salaried and hourly employees for the current payroll period.

This can be seen in the top right-hand corner.

Additionally, if you access a specific timesheet, you can add two more columns to break down the employee's pay even further. The columns are 'Hourly rate' and 'Daily pay', click on the column icon in the far right corner and add them.

You can even include both of these columns in the Timesheet export and the Hourly rate in the Shift Report. Take a look at the example below of the Timesheets export.

Now, let's go over the differences between hourly and monthly/yearly salaried users and how these look in the timesheets.

Hourly rates are calculated on an hourly basis. The calculated salary is based on the number of hours your users worked x their pay rate.

In the example below you can see Sean worked 64 hours at a base rate of $25 per hour making his total pay $1,600.

Monthly rates are calculated by dividing the monthly rate by the number of payroll periods you have set. For example, if you have set two pay periods a month, then the monthly pay rate will be divided by two.

In the example below you can see that Emily is on a monthly salary of 8,000. Her timesheet shows a calculated pay of $3,920.95 based on the number of days in the payroll cycle.

💡 Tip: Even if your salaried employees never clock in there will still be calculated pay. Notice that Michael below never clocked in but still has a calculated pay. This occurs because the pay of salary employees is not based on the number of hours worked, but rather on the pay rate set in their user profile and the number of Payroll periods defined. To learn more about setting Payroll Periods check out this article.

Yearly rates are calculated by dividing the yearly rate by the number of times you are paying your employee across the year.

In the example below you can see Emily is paid a yearly salary of $100k but her salary is $4,084.32 because his company pays every 2 weeks per month.

💡 Tip: Do not be alarmed if when adjusting the date range, the calculated pay of your salary user changes. It just means, that their pay is being recalculated based on the number of days you have set.

Pay Rates by job are calculated by the hourly rate at which the employee worked the job multiplied by the number of hours worked by the employee. Take a look at how this looks in the example below.

Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies to ANY question.