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Pay Rates Frequently Asked Questions

Commonly asked questions about pay rates

Shoshana Fleischmann avatar
Written by Shoshana Fleischmann
Updated over 2 months ago

Pay rates allow you to set the rate at which each user in your company is paid and to see the exact salary they should be getting paid. In this article, we'll go over some of our client's most frequently asked questions. But before getting started with reading our FAQs, make sure to check out our full guide to pay rates first!

Can I Set Users' Pay Rates in Bulk?

Yes, you can set pay rates in bulk. This can be done for all pay types: Yearly, Monthly, Hourly, and Pay Per Job.

To update pay rates in bulk follow these steps:

  1. Navigate to the Users Tab.

  2. Select the users whose pay rates need to be updated

  3. Click on the 'Actions Tab' and select 'Set Pay Rate'

  4. Configure their pay rate according to your needs:

    1. Effective date

    2. Rate type

    3. Default rate

    4. Job rate

  5. Once you are done, click on 'Save'

💡Tip: When updating pay rates be sure to double-check the effective date - if you are setting up raises for your employee make sure you ahve set the correct future effective date. If you set a feature effective date under the employee tab it will appear that there is a scheduled rate.

Can I View the Edit History for Pay Rates?

Yes, absolutely to view the edit history enter the user employment tab and click on 'View all rates'

Here you'll be able to see all the past, present, and future changes that were made to an employee's pay rate.

How Will the Pay Rate Look for View-Only Admins?

Admins with view-only permission will be able to see the pay rate in the User profile, but not be able to update it.

How Will the Pay Rate Look For Admins Without Permission?

Admins without permission, will not see the employment tab at all inside the user profile.

In the timesheets, they will also not see the total pay for the payroll period

Note: If an admin has permission to see pay rates but does not see the employment tab inside users' profiles, it may be because the Time Clock feature is deactivated.

What Do Employees See Regarding the Pay Rate?

If you have enabled the option for users to see their pay rate as shown here, then the users will also be able to see their calculated pay, inside of their timesheets.

Please note that this capability is currently only visible in a Dashboard view.

Are Overtime Hours Also Added to the Calculated Salary?

Yes, they are. In the example below you can see that George worked 45 hours a week and his company pays weekly overtime at a rate of 1.5 after 40 hours. Therefore he was paid 5 hours of overtime, and this was included in his calculated pay. If you are not familiar with the overtime settings take a look at our Overtime article.

Can the Calculated Pay Be Exported and How Will it Look?

Yes, of course! Like everything in the time clock calculated pay is also included in the Timesheet exports.

Screenshot of exported Excel file with total pay column on Connecteam's admin dashboard

Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies to ANY question.

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