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How Do I Invite an Employee When They Changed Their Smart Phone?
How Do I Invite an Employee When They Changed Their Smart Phone?

Invite existing users, who have changed their mobile device

Aviv Asus avatar
Written by Aviv Asus
Updated over 3 months ago

If one of your employees changes their device but keeps the same phone number, you can easily invite them to download the app again using a few simple steps. You can do this from both the mobile app and desktop.

Please note: If the user has also changed their phone number, you must update it before continuing with the instructions below.

Desktop

  1. Copy this link: http://onelink.to/m4qx8a

  2. Log in to the admin dashboard

  3. Access the Users section

  4. Find the user you need to send it to, click on the box next to their name

  5. Then click on Actions and select Send text message

  6. Paste the link provided in Step 1 and enter an additional message if you wish

  7. Then click Next and Send it.

  8. All done! The user will receive an SMS with the invite link so they can quickly download the app.

Mobile App

  1. Copy this link: http://onelink.to/m4qx8a

  2. Log in to the mobile app and go to the Admin tab

  3. Press on Users & admins

  4. Select the user you need

  5. Then press on the three dots in the top right corner and choose Send text message

  6. Paste the link provided in Step 1 and enter an additional message if you wish

  7. Then Send it.

  8. All done! The user will receive an SMS with the invite link so they can quickly download the app.


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