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I Have Added a New User in Connecteam, But I Can’t See Them in the Time Off Feature. Why Is That?
I Have Added a New User in Connecteam, But I Can’t See Them in the Time Off Feature. Why Is That?

Learn about time off assignments and how to ensure new users are assigned to the time off when needed

Tal Zutra avatar
Written by Tal Zutra
Updated over 3 months ago

When you add a user to your account, they won't automatically appear in the Time Off feature. You need to assign them to the Time Off feature and to the specific policies that are relevant to them.

To see the new user in the Time Off feature assign them to the Time Off feature.

Access the Time Off feature, click on the "Options" button in the top right, and then click on "Edit assignments". Search the new user (new users would appear at the bottom of the user list as they were added most recently) and checkmark their box. Click on "Next" and "Confirm":

Now your new users are assigned to the Time Off feature and the next step would be to assign them to the relevant time off policies you created. To learn how to assign a user to the different policies, visit this article.

💡Tip: If the Time Off feature is always relevant for all your users on your account, you can easily assign the feature to the All Users Group so that you won't need to manually assign users every time you add new users to your account. To do so, follow the steps above, and under the question How would you like to publish, instead of "Select users" choose "Smart groups" and make sure the All users group is marked (by default, it will be marked). Click on "Next" and "Confirm" and you are all set!

For more information about the Time Off feature visit this article.

Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies to ANY question.

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