By Nathanel and 6 others7 authors40 articles
Troubleshooting: My users can't clock in! Why could that be?
Troubleshooting: My Employee Cannot See the Time Clock
Where Are My Employees? Check Your Map!
Can I Add and Edit Shifts from the Dashboard?
Breadcrumbs FAQ for Managers
Is the Employee's Geolocation Captured Each Time They Switch Jobs?
Will Users Still be able to Fill Out Required Shift Attachments when Switching Jobs?
How do 'Switch Jobs' Work with Our Geofences?
What if a User Forgot to Switch Jobs?
My App Drains a Lot of Data and the Battery
How are Breadcrumbs Different From Geo-fences?
How Can I Navigate the Breadcrumbs Map View More Effectively?
Do Breadcrumbs Track Employees Only When Clocked In?
What Might Be the Reason I See a Straight Line With No Pin Locations?
Gusto Troubleshooting: I Can't Export Timesheets or My Timesheets Are Exported Incorrectly
Gusto Troubleshooting: I Can't Match My Employees
Quickbooks Online Troubleshooting: I Can't Match Users
Quickbooks Online Troubleshooting: I Can't Export Timesheets or My Timesheets Are Exported Incorrectly
Why Do Employees Need to Set Their Connecteam Location Services to ‘Always’ Instead of ‘While Using the App’ When Breadcrumbs Are Enabled?
Can Employees Track Time for Jobs That Are Not Scheduled?
What if an Employee Has No Cell Service or Their Phone is Shut Off While Clocked In?
Does the Daily Limit I Set Include Unpaid Breaks?
Why Does My Employee’s iPhone Say, “Connecteam Has Been Using My Location in the Background”?
Can I Prevent Employees From Forgetting to Clock Out?
How to Use Breaks as a User
Time Clock Troubleshooting: Wrong Payroll Cycle Displayed on Timesheets
What happens if an employee turns off location services while they’re clocked in?
Is there a way to prevent an employee from clocking in before their shift?
Is There a Way For Me to Turn Off the App and Have Employees Only Log In and Out With Their Computers?
We Want Our Employees to Clock in and Out From Different Jobs. Can They Do That?
How Can I Know When an Employee Has Been Auto-Clocked or Exceeded Their Daily Limit?
Can Employees Change Their Clock In Location With a Third-Party App?
Can Automatic Breaks Be Customized Per Employee?
Can I Round Hours on a Timesheet?
How can I shut off the Time Clock so my employees can't use it?
How Many Schedules and Time Clocks Can Be Synced?
I Synced My Time Clock and Job Scheduler, and Now I Can't See When Employees Are Checking In and Completing Their Jobs on My Schedule. Why?
Will Employees be Able to Clock In and Out Only From Their Shift Once the Features Are Synced?
Why Can’t I See the Option to Sync the Time Clock and Job Schedule?
Why Are the Jobs I Created in the Job Scheduler Not the Same As the Ones I Created in the Time Clock?