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Connecteam Experts - Purchase Certified Partner Services
Connecteam Experts - Purchase Certified Partner Services

A guide about Connecteam's certified partners services

Shoshana Fleischmann avatar
Written by Shoshana Fleischmann
Updated this week

Running a business takes time, and you might need help setting up or customizing Connecteam. That's where Connecteam Experts come in. We connect you with certified partners experienced in serving Connecteam clients, saving you time. They offer two types of services:

Fully Setup Features For You

Their most popular service saves you significant setup time, getting you operational in days instead of weeks. Plus, it customizes your setup to fit your business perfectly and ensures it's error-free.

The features they can setup:

Onboarding & Training

The Experts will act as your Onboarding Manager, learning your business structure & goals to show you how Connecteam can be best utilized to achieve them. You'll learn what's the best process for you, how to boost employee usage and engagement and create an effective rollout plan.

Frequently Asked Questions

How much does it cost?
$50 (USD) an hour.

How long is a meeting?
Up to 1 hour.

What's the refund policy?
If you're not happy with the service, you'll get 100% of your money back.

Is the service available in all countries?

How does the process work?
Book your initial meeting via the Experts website, then meet your assigned Expert to discuss your needs.

  1. For setup meetings, depending on the quantity of work required, the Expert will continue on his own and meet you to present the outcome and make adjustments if needed.

  2. For onboarding meetings, you spend an hour discussing your business, proposed solutions, and setup examples, empowering you to continue independently.

What if I want more meetings?
Just inform your Expert to schedule subsequent meetings. Costs remain unchanged.

How will I be charged?
No action is needed from you. The Expert charges through Connecteam, are reflected in your next invoice.

What if I need to cancel or reschedule a meeting? Will I be charged?
No charges will apply if you cancel / reschedule more than 24 hours before your meeting, or if the Expert agrees to the change. Otherwise, you will be charged.

Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies to ANY question.

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