Skip to main content
All CollectionsFAQ and TroubleshootingSettings & General Troubleshooting
FAQ: I'm an admin and I'd like to stop having to enter my phone number every time I log into my account. I want to remain logged in. Is it possible?
FAQ: I'm an admin and I'd like to stop having to enter my phone number every time I log into my account. I want to remain logged in. Is it possible?

Learn how to prevent admins from entering their phone number each time they login

Victoria Levin avatar
Written by Victoria Levin
Updated over a week ago

We understand the importance of a smooth experience, especially if you're using Connecteam daily. Account owners can set up the account in a way that allows admins to remain logged in and are not required to enter their phone numbers each time they want to login. 

For this to happen, an account owner can access the account’s Security settings and disable the option "Log out admins if they are inactive for more than X minutes". This will allow admins to stay logged in for a more seamless experience.

If this setting is activated, admins will be logged out after the specified inactivity period and required to enter their mobile number to log in again.  

Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies to ANY question.

Did this answer your question?