Admin permissions in Connecteam enable you to manage the access levels and specify which features each admin can control on the platform. Connecteam's chat feature serves as a centralized communication hub for engaging with your employees, and customizing admin permissions within the chat ensures that only authorized admins can oversee specific team chats or channels. Let's take a closer look at how these permissions can be set up!
💡Tip: If you are new to Connecteam, we recommend you have a look at this article to get a better understanding of what Admin permissions are, before continuing with this step.
This article will cover:
Admin Permissions to Manage Teams & Channels
The first permission you can grant an admin within the Chat feature is the ability to manage teams and channels. This permission enables admins to view a comprehensive list of all team chats and channels, as well as edit their details, manage assigned users, and adjust chat settings—regardless of whether they are a member or admin of those specific chats.
To set this permission, follow these steps:
Access the Chat feature from the left sidebar.
Click on the three dots next to the blue Add new tab, and select Manage teams & channels.
Click on the admin icons on the right, and click on Add admins.
Select the relevant admin from the list.
How to Set Team Admins
For each Team chat or Channel within the Chat feature, you can assign team admins. Both regular users and account admins can be designated as team admins. Team admins have the ability to edit chat details, such as the title or photo, add or remove users, and delete the team chat or channel. However, note that only users or admins who are members of the specific team chat or channel can be assigned as team admins, and they will only have management rights within the chats they are part of.
To set a user or admin as Team admin in the team chat or channel, follow these steps:
Access the Chat feature from the left sidebar.
Enter the relevant team chat or channel.
Click on the three dots on the top right and click on chat info.
Locate the relevant user and mark the star icon next to their name. After doing so, the title team admin should appear next to their name, marked in green.
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