Connecteam

Karmela Movashov

Romi Oppenheim

Shoshana Fleischmann

Learn all about our Chat, Updates, Knowledge Center, Surveys, Directory and Events features

The Communication Hub

Instant messaging that improves your team's communication

Starting Guide to the Chat

Choose and set how users connect with each other over chat.

Chat Settings

Allow users only to chat with other users who have the same criteria

Chat Settings: How to Limit Employee Communication to Their Own Teams

Team Chat

Learn how to manage users while using Team Chats

Team ﻿Chats: Adding and Deleting Team Members

Get all you answers to the most asked questions about the chat

The Chat: Frequently Asked Questions

Manage Teams and Channels and edit team admins

Can I edit team chats?

Nechami Alexander

Adi Ginzbursky

The Chat

Increase your employee's engagement and make your app's feed colorful and welcoming

Starting Guide to Updates: An Engagement Feature

An overview of some of the most useful updates capabilities - 5 min read

Updates: 5 Must-Have Capabilities

Learn how to engage with employees via the Updates feature

Customize Your Updates with Attachments

Communicate with your employees quickly and easily to ensure they read the updates they simply cannot miss.

Pop Up Updates

Plan ahead and save time by creating recurring Updates

Recurring Updates

Save your users time and effort finding content in the app

Using Shortcuts in the Updates Feature

Monitor which user viewed or didn't view your update

How to Track Engagement on Updates

Learn the advantages of communicating with updates

Why Using Updates is Better Than Text Messages

How to use Templates for Updates

Create live polls quickly with our Updates feature, and have employees voting directly on their feed while viewing their peers selections

Live Polls

The Updates 

Having a celebration? A weekly meeting? Check out our Events feature!

Create and Manage Company Events

Events 

A solution to know your employees' thoughts and opinions

Creating a Survey

Create and share an anonymous survey with your employees!

Anonymous Surveys

Chen Shofar

Survey

Use the directory to manage all your company work related contacts

Starting Guide to the Directory

Maximize the use of the Directory with these easy steps

How to add more details to the Directory

Add vendors, customers and important contacts to your Directory

The Directory: What are Work Contacts?

Rachelee Cohen

Eden Rubinpour

Share Knowledge With Your Team

Knowledge Base

Share resources and keep your team up-to-date in a couple of clicks

Adding the COVID-19 Library from your Library Templates

Yuval M

Library

Find answers and get help from Intercom Support and Community Experts