The Communication Hub
Learn all about our Chat, Updates, Knowledge Center, Surveys, Directory and Events features.
The Communication Hub
Purchasing a Budget for Text Messages
Text Messages: Admin Permissions
Sending Text Messages to Individual Users
Text Messages: Auto Reload
Starting Guide to the Chat
The Chat Settings: Chat Permissions
Chat Settings: How to Limit Employee Communication to Their Own Teams
Team Chats
Team Chats: Adding and Deleting Team Members
Chat Locking
How To Edit Team Chats & Channels?
The Chat: Share into Connecteam
Benefits of Using Connecteam's Chat vs. Whatsapp or Facebook
How to Export Chat History
How to Schedule a Chat Message
Chat Statuses
Messaging Tools
The Chat Settings: Sharing Permissions
Chat: How to Use Channels
How Can I Manage Chat Notifications?
Chat: Admin Permissions
Starting Guide to the Help Desk
Adding & Managing Help Desks
Help Desk: Admin Permissions
Working with The Help Desk as a Representative
How to Archive and Delete Help Desks
Chat vs. Help Desk: What Is The Difference Between Them?
Can I Pin a Help Desk Chat?
How to Create a Dedicated Help Desk For Connecteam Questions?
Starting Guide to Updates: An Engagement Feature
Updates: 5 Must-Have Capabilities
Customize Your Updates with Attachments
Using Shortcuts in the Updates Feature
Pop Up Updates
Recurring Updates
How to Track Engagement on Updates
Notify Your Employees About Company Updates via Text Message
How to use Templates for Updates
Live Polls
Feed Topics
Updates: Automatic Translation
How to Create and Edit an Update from The Admin's Tab
Assigning Updates to Employees: Smart Groups and/or Selected Users
How to Schedule and Manage Updates
User Posts: Let Your Employees Post Updates on the Company Feed
How to Notify Employees About Updates