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Navigating the App & Completing Your Profile

Show your employees how to navigate their Connecteam mobile app and add their personal details to their profile

Shoshana Fleischmann avatar
Written by Shoshana Fleischmann
Updated over 2 months ago

Disclaimer: your account may look different than the one displayed in the video tutorial above. The available features and content depend on how your admin set up the account and its settings.

ℹ️ Frequently Asked Questions

How do I access my Employee Card and QR code

  1. Log in to your mobile app

  2. Go to the Profile tab

  3. You will see your employee card with its QR code (if activated by your manager) on the very top.

How do I add/change my profile picture?

  1. Log in to your account

  2. Got to the Profile tab

  3. Press on the edit icon in your profile picture

  4. Choose between selecting an image from the library or taking a new one

  5. Confirm the new photo

  6. All done!

How can I update my name, phone number, and email?

Users can't edit their full name, phone number, and email. You need to contact your admin directly to make any changes to these fields.

How can I upload my documents to the app?

You can also access and upload your documents from your computer by following similar steps. Simply log in to your user dashboard, access the Profile tab from the left sidebar, and then the Documents tab. Then, choose which document to upload and add the file. 

When you are done uploading it, the document will either be approved automatically or pending approval, depending on how your admins set it up.

Disclaimer: You may be unable to upload documents since this depends on how your admin sets up the account. If you cannot do this, please contact your admin directly for assistance.

Have Questions or Ideas? We’re Listening! Your experience matters to us. If you couldn’t find what you were looking for or have a suggestion to improve this guide, we’d love to hear from you! We’ll review your input and might add it to our FAQs. Thanks for helping us make Connecteam even better!

If you have any questions or need further assistance, please contact your account admin or manager directly.

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