The Job Scheduler allows you to create shifts and dispatch jobs for your team with all the information they need to get the job done. However, events might happen that will leave you as manager empty-handed, without staff to cover for a job.

That's why we've created the Limitations and Conflicts capability for the Job Scheduler. With the power to set up limitations and resolve conflicts, as a manager- you will be able to avoid mistakes, never be left empty-handed, and you'll always have someone to get the job done.

In this article we will cover:

Schedule limitations

What are Schedule limitations?

As a manager, you can set specific limitations both for users and for the entire schedule with the click of a button.

Whether you are a small or large company, setting schedule limitations is vital for your business to ensure the following:

  • That users can't reject or un-claim a shift too close to the start of a shift

  • That you are aware when users are scheduled in overtime

  • That you are aware when users have too many shifts per day or week

How to activate schedule limitations:

In order to set it up, simply go to your schedule > click on options at the top right > click on settings > click on the limitations tab on the left sidebar and simply toggle the limitations you wish to apply.

Once your limitations have been set-up based on your preferences, when scheduling your employees, you will now get a warning sign to ensure that you're aligned with the limitations you have set for your schedule.

How would it appear?

After enabling limitations, if you have accidentally scheduled somebody in a way that complies with the limitations set, it appears on the schedule conflict, which is marked by a red flag with an exclamation mark! This way- you'd never miss them.

Pro tip: want to make sure that you’ll always view conflicts? Make sure to set your viewing preferences to include conflicts. This can be done by clicking on the eye icon in the upper left of the schedules panel and toggling on conflicts.
Want to learn more about viewing preferences? Check out our article about it! You can find it here!

Schedule conflicts

At the top right corner, you also have a Conflicts tab.

When opening it you will see all of your historical schedule conflicts.

How to resolve schedule conflicts:

After clicking on the relevant conflict, you'll be directed to the specific shift that has conflicts. allowing you to take actions and apply changes to resolve the conflict.

Cross schedule conflicts

Do you have employees that work on multiple sites? Do you have a chain of stores with employees that work in several stores? Meet our "Cross Schedule Conflicts" capability! This allows you to control and prevent situations where your employees were scheduled to overlapping shifts on several sites.

How to enable it?

  1. Go to your Job Scheduler

  2. Click on "Options" and select "Settings"

  3. Head over to the Limitations tab and toggle on "Enable conflicts with other schedules"

Pro tip: sync between your Time Clock and Job Scheduler to allow Time Clock absences to appear under the conflicts section! Not sure to properly sync between the two? You can learn all about it right here!

Our Conflicts and Limitations capability are available from the expert plan of the Operations hub and above. Want to learn more about our popular "cruise control" expert plan? You can learn all about it right here!

Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies in under 5 mins to ANY question.



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