Skip to main content
All CollectionsFAQ and TroubleshootingFAQs on Chat
Can I Read or Manage What is Going on in Individual Chats Between Users?
Can I Read or Manage What is Going on in Individual Chats Between Users?

Understand why you can't access private chat conversations

Shoshana Fleischmann avatar
Written by Shoshana Fleischmann
Updated over 3 months ago

You can not read what is going on in individual chats between users.

Chat messages between individual users are kept completely private for security reasons. This means that messages exchanged between users cannot be accessed or viewed by anyone else, including admins. Our system is designed to ensure the confidentiality and privacy of any user communications.

Want to learn more about the chat? Click here

Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies in under 5 mins to ANY question.

Did this answer your question?