During the planning and dispatching process of scheduling, managers need to get the full picture with all factors considered. Without considering breaks, managers can't get the full picture because they don't know how long a shift will be. They also can't ensure they comply with their country's laws regarding employees' work conditions. With Shift Breaks, managers can add paid or unpaid breaks to a shift, giving a more accurate idea of total shift hours and adding another layer of information for employees to see, help avoid confusion, and help meet regulations.
In this article, we'll go over:
Important note: Adding breaks to shifts in the Job Scheduler does not impact breaks in the Time Clock. Therefore, if you need users to track time, you still need to set up breaks in the Time Clock for them to clock in and out of breaks. You can learn how to set up breaks in the Time Clock using this article.
Adding Breaks on the Dashboard
To add a new break to a shift:
Navigate to the Job Scheduler and open a schedule.
Add a new shift or click on an existing shift.
In the shift details, click on Add breaks.
Choose from the default options or click Add break type.
Add and break type, or if you add a new break type - add your break name, choose if it’s paid or unpaid the duration, and a start time (optional). This new break type is saved to the break types for future use.
Click Add X breaks and that's it.
Note that multiple breaks can be added to a shift. A start time will always be optional giving you the most flexibility when scheduling these breaks.
💡Tip: Breaks can be added to shift templates making it easy for you to quickly dispatch shifts and never forget to add shifts. You can learn more about different schedule templates using this article.
Keep in mind:
Paid breaks are not deducted from the shift's total hours while unpaid breaks are deducted from the shift's total hours. Setting an unpaid break will change the total hour summary displayed in the schedule, in the weekly total summary, and in the List View.
The same break types are available across all schedules. Meaning, that if you add or remove a break type, the change will apply to all schedules in the account.
At the moment, adding a start time to a break is for visual purposes only.
Editing Breaks on a Shift
To edit a break that's already been added on a shift:
Click on the shift.
Click on Edit breaks.
Change the break settings.
Click Confirm to save changes.
💡 Tip: Want to edit breaks for multiple shifts at once? Use the schedule's multi-edit capability to get it done!
Removing a Break on A Shift
To remove a break that's already been added on a shift:
Click on the shift.
Click on Edit breaks.
Remove the break by clicking on the X icon to the right
Click Confirm to save changes.
Deleting Break Types From the Schedule
When you delete a break type from the schedule, it will delete it from all schedules in the account. Deleting a break type will not remove it from shifts it was already added to.
To delete a break type from the schedule:
Click on any shift.
Click on the Breaks setting.
Click on Add break.
Hover over the break option and click on the trash can.
Adding Breaks on the Mobile App
Go to the Admin Tab and select the Job Scheduler.
Create a new shift or edit an existing shift.
Press Add breaks.
Choose a break type or press Custom break to add a new break type.
When adding a custom break, choose the type (paid or unpaid), duration, and start time (optional). Press Save break to start using it.
Please note: Breaks cannot be deleted from the mobile app.
What Does Shift Breaks Look Like on the User's End?
Users can see their breaks on the web app and the mobile app.
Web App
Users need to log in via app.connecteam.com and go to their Job Scheduler. Click on a shift to view the shift details, including breaks.
Mobile App
On the mobile app, users need to navigate to their Job Scheduler in the feed or the Assets tab and press on a shift to view all shift details.
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