Sending users a text message reminder about their upcoming shifts ensures they stay informed, even if they've disabled app notifications or are in an area with poor signal. This added layer of communication helps reduce missed shifts, improves overall workforce reliability, and keeps operations running smoothly. By providing a backup reminder via SMS, businesses can enhance accountability and ensure employees are always prepared for their scheduled work. Let's dive in!
This article will cover:
How to Enable Text Message Reminders for Upcoming Shifts
To enable the Text Message reminders for upcoming shifts, follow these steps:
Access the Job Scheduling feature from the left sidebar, and enter the relevant schedule.
Access the Settings found in the top right corner.
Head over to the Notifications tab, and switch to the Text Messaging tab.
Ensure the Text Messages are activated, and that you enabled Auto-reload, in order to ensure uninterrupted delivery. To enable Text Messages Auto-reload, make sure to check out this article!
Select the Send Reminder checkbox and choose how many minutes or hours before the shift starts you want users to receive the notification.
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