The Activity section allows you to review all activity on your account, including understanding and comparing your employees' usage or activity per feature, making insightful comparisons, viewing old activity, and more. Let's dive deeper into this!
This article will cover:
How to Access Your Account Activity
To access your account activity, log into your admin dashboard as usual and click on the Activity section in the left sidebar.
You can now see your account activity, and two tabs are available: Activity Statistics and Activity Log.
Activity Analytics
The Activity Analytics tab allows you to quickly gain insights into the activity levels and types of all active users in your account. By default, it displays the statistics for the "all users group" in the last two weeks, but feel free to customize it so you can analyze specific groups of users and compare their activity and evolution over a determined period of time.
To adjust the user selection, click on Group, choose between Smart Groups or Individual users, and select the ones you need. Next, click on the Date Range, where you can choose from preset ranges or set a custom date range.
Now that you've learned how to adjust these settings, let's go over the information available in the activity analytics tab.
General Overview
This overview is available at the very top of the tab and displays a quick and easy-to-understand summary of the activity of the selected smart groups on the chosen dates. It displays the following:
Total Active Users - displays the total active users from the selected groups and dates.
Daily Active Users - displays the average daily active users from the selected groups based on the chosen dates. It includes the specific number of users who logged in today and yesterday.
Weekly Active Users - displays the average weekly active users from the selected groups based on the chosen dates. It includes the specific number of users who logged in this week and last. Please note: for this to be calculated, the selected date range must contain at least one full week.
Monthly Active Users - displays the average monthly active users from the selected groups based on the chosen dates. It includes the specific number of users who logged in this month and last. Please note: for this to be calculated, the selected date range must contain at least one full month.
Comparative Graphs
Below the general overview, you can find two comparative graphs, one dedicated to the activity per product and the other to the activity per smart group. For each, you can choose how to view the data out of these options:
Time granularity - choose between presenting the data by Day, Week, or Month.
Usage metrics - choose between presenting the data in one of the following three metrics:
Unique - The number of distinct users who are active in the account. This metric helps you see whether feature usage is widespread across many users or concentrated among a few.
Totals - The total number of actions performed. This metric offers an overall understanding of engagement and intensity of use.
Percentage - The percentage of users in the selected smart group who are active in the account. This metric shows how many users are actively engaged, giving you a clear picture of adoption rates.
The Activity Per Product graph allows you to select the relevant features you want to display and to choose who to display if both users and admins belong to the previously selected groups at the top of the tab or only admins or users independently.
The Activity Per Smart Group graph shows you the unique, total, or percentage of activity according to your selection.
💡Tip: You can hover over a line on the graph, and a tooltip will appear displaying all relevant metrics for the feature or smart group the line represents.
Activity Log
On the Activity Log tab, you can view the breakdown of the actions made by users in the account per day. To adjust the date range of the main account's activity log, simply click on the date range and select the start and end date.
In the Activity log, the following information is displayed:
Feature activation
Users:
A user is promoted to an admin
User logged in from new device
Exported users list
User approved to join app
Time Clock:
Shift approval
Shift edit approval
Request to delete a shift
Exceed daily work hour limit
Exported timesheets to integration (e.g., QuickBooks)
Approved break edit request
Exported payroll
Declined shift request
Declined time off request
Declined request to delete a shift
Exported timesheets
Approved request to delete a shift
Admin approved time off request
User requested to edit a break
Auto report was not generated
Auto report was generated
User clocked in
An asset was archived
Job Scheduler:
Published shifts in bulk
A shift was edited
An asset was archived
An asset was restored
A shift was deleted
Shifts were deleted in bulk
A shift status was changed
A shift was created
An unavailability was deleted
An unavailability was created
Prefer to work was added
A shift was published
Forms:
A form was created
An entry was made
Chat: Admin exported chat
💡Tip: as an admin, you can view the account's activity log from your mobile app. Simply navigate to the "Admin" tab and press "Activity".
Additional Activity Logs
While the Activity section detailed above provides a clear overview and understanding of the account's activity, admins can access additional activity logs, which provide more specific information. These are the activity log from a user profile, the time clock, and the job schedule.
A Users' Activity
To access the activity of a specific user:
Log into the admin dashboard
Access the Users section from the left sidebar
Click on a specific user and navigate to the Activity tab
Adjust the date range to fit your needs and review the activity log
Time Clock Activity
To access the activity of a specific time clock:
Log into the admin dashboard
Click on the Time Clock feature from the left sidebar and access the relevant clock
Navigate to the Today tab and scroll down until you find the Activity Log
Job Schedule Activity
To access the activity of a specific job scheduler:
Log into the admin dashboard
Click on the Job Schedule feature from the left sidebar and access the relevant schedule
Click on the Menu from the top right corner and select the Activity
Once in the activity log, feel free to scroll down to view older dates
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