In the chat settings, you can set up an option that users will not be able to start a chat with a. certain person. To set this up, just follow these simple steps:
Enter the Chat --> Chat Settings --> Chat Permissions --> Select users never start a chat conversation with Select Users, and make sure the company’s owner is set as one of these select users.
Take a look at how this looks from the dashboard below:
To learn more about the chat settings click here.
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