In the chat settings, you can set up an option that users will not be able to start a chat with a. certain person. To set this up, just follow these simple steps:

Enter the Chat --> Chat Settings --> Chat Permissions --> Select users never start a chat conversation with Select Users, and make sure the company’s owner is set as one of these select users.

Take a look at how this looks from the dashboard below:

To learn more about the chat settings click here.

Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies in under 5 mins to ANY question.