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I Don’t Want Users to Start a Chat with the Company’s Owner, How Can I Do That?
I Don’t Want Users to Start a Chat with the Company’s Owner, How Can I Do That?

Prevent users from opening a chat conversation with the company owner

Adva Deuitch avatar
Written by Adva Deuitch
Updated over a month ago

If you log in to your admin dashboard (desktop) and then access the Chat settings, you can set up an option for users not to be able to start a chat with a certain person. To set this up, just follow these simple steps:

Log in to your admin dashboard, enter the Chat feature and go to the Chat Settings. In the Chat Permissions tab, select the option 'Users can never start a chat conversation with Select Users', and make sure the company’s owner is set as one of these select users.

Take a look at how this looks from the dashboard below:

Screenshot of users can never start a chat conversation with setting in Connecteam's Chat feature

To learn more about the chat settings click here.

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