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I Don’t Want Users to Start a Chat with the Company’s Owner, How Can I Do That?
I Don’t Want Users to Start a Chat with the Company’s Owner, How Can I Do That?
Adva Deuitch avatar
Written by Adva Deuitch
Updated over a week ago

In the Chat settings, you can set up an option that users will not be able to start a chat with a certain person. To set this up, just follow these simple steps:

Enter the Chat feature and go to the Chat Settings. In the Chat Permissions tab, select the option 'Users can never start a chat conversation with Select Users', and make sure the company’s owner is set as one of these select users.

Take a look at how this looks from the dashboard below:

Screenshot of users can never start a chat conversation with setting in Connecteam's Chat feature

To learn more about the chat settings click here.

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