All Collections
FAQ and Troubleshooting
FAQs on the Time Clock
What if an Employee Has No Cell Service or Their Phone is Shut Off While Clocked In?
What if an Employee Has No Cell Service or Their Phone is Shut Off While Clocked In?
Tal Zutra avatar
Written by Tal Zutra
Updated over a week ago

Our Live Geo-Tracking uses Breadcrumbs technology and allows you to track employees’ location while they’re clocked in and on the move. By using the user's smartphone location to identify different sorts of movement, we are able to track employees’ location while on the clock.

Therefore, if an employee shuts off their phone or goes out of cell service they will still remain clocked in but the application will not be able to track their location.

Pro tip: We try to be as energy-efficient as possible so your employees don't need to use a lot of battery on them. Testing shows that Breadcrumbs save up to 85% more battery and data than traditional live tracking!

Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies to ANY question.

Did this answer your question?