All Collections
FAQ and Troubleshooting
FAQs on the Time Clock
What happens if an employee turns off location services while they’re clocked in?
What happens if an employee turns off location services while they’re clocked in?
Ran Yona avatar
Written by Ran Yona
Updated over a week ago

If an employee turns off location services on their device, the application will no longer be able to track their location, but they will remain clocked in.


The collected Breadcrumb stamps for a user who turns off location services while clocked in are presented as a straight line, starting at the point where location services were turned off, and ending when turned back on. The Breadcrumbs capability relies on the transmitting device's constant geolocation connection. Without a constant connection, the system automatically fills the gap between two registered points to indicate the user's travel direction. When hovering over a straight line, an arrow is presented moving in the relevant direction, as shown in the picture below.


To learn more about Breadcrumbs, click here.

Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies to ANY question.

Did this answer your question?