User Types on Connecteam
Shoshana Fleischmann avatar
Written by Shoshana Fleischmann
Updated over a week ago

Connecteam’s customizable platform allows you to define precisely what your team needs to be able to see and do, helping you facilitate your day-to-day management. On the platform, there are three kinds of users: regular users, admins, and owners. In this article, we’ll review what each means so that you can understand which permissions each individual needs.

User - Users are team members, employees, or staff who have a profile on Connecteam but do not have special permissions on the platform. They will only see the content assigned to them, providing the most personalized experience. They will also have access to their Profile tab where they can view personal information such as time off, recognitions, rewards, form entries, and personal documents. They can also adjust their app settings and notifications, and contact customer support whenever they need through a “Contact Support” button on their mobile app.

Learn all about adding users to your app in our article on Adding Users.

Admin - Admins are managers who need access to certain features to view, edit, or create. Admins do not have access to anything on the platform automatically, as they must be granted admin permissions by existing admins or owners to determine which features they can access or which users they can see. Their permissions are highly customizable, so you can define exactly what your admins will be able to see and do on the platform, per feature and per asset.

Admins are displayed with a star in their user profile:

Learn more about customizing permissions in our article on Admin Permissions.

Owner - This is the highest level of access on the platform. By default, owners are the creators of the account. They are automatically assigned to all system settings, features, assets, capabilities, and groups across the platform.

Owners are displayed with a crown in their user profile:

You may be wondering if to promote a user to Owner or Admin status. To give you a better indication, check out the differences in our article on Owner vs Admin.

Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies to ANY question.

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