At Connecteam, your job schedule is your go-to place for tracking who is working which job and when. It also helps you understand important details like employees’ preferred working times and their unavailability.
As more information is added, schedules can quickly become crowded and harder to read. That’s why the Job Scheduler includes multiple viewing options—so you can display only what you need, in the most efficient way.
The Basics: View by Users, View by Jobs, and View by Layers
You can view your schedule in the way that works best for you.
To find the viewing options:
From the left sidebar, go to Job Scheduling.
Open the relevant schedule.
Click View options at the top of the schedule.
View by Users
In this view, you’ll see:
Users on the right side
Their corresponding shifts in the schedule
💡 Tip: To remove users from the schedule, you will need to edit assignments to un-assign them.
View by Jobs
In this view, you’ll see the schedule organized by jobs, with jobs displayed on the left side in any order you choose. This is especially helpful for making sure no job is left without a shift attached.
To sort or reorder jobs on the schedule:
Click Jobs.
Click the three dots at the top left of the modal.
Choose how to sort:
Alphabetically
By creation date
Custom order
Assign users to shifts (drag-and-drop)
In this view, you can quickly assign users to shifts using drag-and-drop.
To assign a user to a shift:
Click the Users tab on the right side of the schedule.
Drag the relevant user onto the desired shift.
💡 Tip: Jobs can be set as anything you want, including clients! To learn more about setting up jobs, please refer to our article Your Guide to the Job Schedule.
View by Layers
Layers let you add additional information to users’ shifts. Layers can be anything you need, such as:
Jobs
Positions in the company
Resources
Tools
Equipment
Viewing the schedule by layers helps you plan and dispatch resources correctly.
For example, if a layer represents iPads, this view helps ensure:
No two iPads are assigned at the same time
No employee is left without an iPad
To learn more about Layers, have a look at our article on how to Use Layers in the Job Schedule.
The List View: Check Your Planned Hours
The List view is a great way to review shift allocations by:
Job
Shift title
Users
Dates
And more
To access List view:
Click View options.
Select Open list view.
Choose how you want to view the list:
Users
Jobs
Shift title
Date
Layers
Sort Shifts
Sorting shifts helps you organize the schedule in the way that’s most comfortable for you.
You can sort shifts by:
Time
Job name
Shift title
For example, if a user has several jobs throughout the day, sorting by time helps you organize their day more easily.
Organize by Groups
The Organize by Groups option (in the Users view) lets you categorize users by groups so you can focus on one group at a time.
Learn more about this view here.
Other Viewing Options
Beyond viewing by users, jobs, or layers, you can also choose which schedule details to display.
To access additional view options:
Click View options at the top of the schedule.
Toggle the options on or off based on what you want to see.
Each admin can also pin their most-used view settings so the most relevant options appear first.
Please Note: Customizing viewing options is available only for admins. Regular users won’t see the View options tab.
Daily Health Bar
On desktop
When enabled, the Daily Health Bar appears at the top of each day column in the scheduler. It provides a centralized view of scheduling issues so you can quickly identify and resolve conflicts while dispatching.
This color-coded indicator helps you review issues such as:
Rejected shifts
Conflicts
Replacement requests
Unassigned shifts
Unconfirmed spots
Unpublished shifts
Hover over the health bar to see a breakdown, then take action on any issues to keep your schedule running smoothly.
⚠️ Important: If you use the filters from this view to display unresolved issues or unpublished shifts, you’ll need to reset the filters on the left to return to the regular schedule view.
Note: The Health Bar is available in Weekly view and can be displayed in:
Users view
Jobs view
Layers view
On the mobile
On mobile, an Unresolved Issues bar is also displayed on the admin Schedule Homepage. It highlights key shift statuses that need attention, including:
Rejected
Replacement requests
Running late
Unassigned
Unconfirmed
Unpublished
Minimized View
The Minimized view streamlines the schedule and displays only shift times (without extra details).
To see the full shift details, hover over a shift.
Availability Status
This option helps you see when employees are unavailable to work. Unavailability can be set:
All day, or
For specific hours
In the schedule:
Unavailability appears in red
An availability flag appears if you schedule someone on a day they are marked unavailable
Hover over the availability flag to view the unavailability details.
To learn more about unavailability, check out our Starting Guide to Unavailability.
Conflicts
When enabled, Conflicts alerts you when something is incorrect in the schedule—for example:
An employee is scheduled for two shifts at the same time
An employee is scheduled during a time they marked as unavailable
In the schedule, conflicts appear as a red flag with an exclamation point in the upper-right corner of the shift. Hover over the icon to see details about the conflict.
As you can see in the example below, the user is scheduled for the same shift twice, and thus a conflict appears.
Cross Schedule Events
If the Enable cross-schedule considerations is turned on in the Job Scheduler settings, you can see employees’ shifts across all schedules they’re assigned to.
This helps you:
Plan across schedules
Identify conflicts and constraints, even if they appear on another schedule
You can click the cross-schedule shift to view its details.
In the example below you can see that a user is already scheduled for shifts in a different schedule, allowing you to click on it in order to view the shift details.
Please note: This capability is available from the Expert Operations plan.
Claim Requests
This option visually displays open shift requests on the user’s schedule so you can approve or reject them.
If a user claims an open shift that requires admin approval:
The shift appears in a dashed frame within their row
To approve or reject a claim request:
Click the three dots in the top-right corner of the shift.
Select the correct status (approve or reject).
Daily Info
Daily Info lets you add daily notes to the company schedule to keep admins and users informed.
You can use it to share:
Upcoming holidays
Last-minute changes or issues
Instructions for the day
Motivation messages
And more
Labor Costs
When enabled, this option lets you view and compare:
Scheduled labor costs
Actual labor costs
This helps you identify discrepancies between planned and actual wages for better budgeting and workforce planning.
You can read more about labor costs on the schedule here
Scheduled vs. Actual
This option displays hour indicators above each shift to show the gap between:
Scheduled hours
Actual worked hours
Click an indicator to view a detailed comparison of the employee’s scheduled vs. worked hours.
Time Off Requests
This option allows you to view and approve time off requests directly from the schedule.
Weekly Totals
Weekly Totals help you track staffing levels and quickly spot gaps in your schedule.
It allows you to view weekly totals including:
Total hours
Number of shifts
Number of users
Number of published vs. draft shifts
Number of assigned vs. unassigned shifts
Hover over each category (hours, shifts, users) to see a full breakdown.
Additional User Info
This option lets you display extra information below each user’s name in the schedule.
To enable Additional User Info:
Toggle Additional user info on.
Select a user profile field from the list.
This is helpful when you need a bit more context about employees to prevent assignment mistakes and improve scheduling efficiency.
*** Please note that the ability to customize the viewing options is only available for account admins, while regular users will not have the ‘viewing options’ tab.
Filter to Gain Specific Information
Connecteam’s schedule includes a powerful filter so you can focus on exactly what you need.
You can filter for things like:
Jobs without shifts
Available users
A specific layer item (for example: a truck or iPad)
And more
The schedule filter is located at the top of the schedule page.
To learn more about filtering in the schedule, read our article on Job Scheduler Filters.
Frequently Asked Questions
How Can I See How Many Weekly Hours I Scheduled?
How Can I See How Many Weekly Hours I Scheduled?
To see how many weekly hours you have scheduled, first, enable Weekly totals by clicking on View Options and toggling on "Weekly totals"
Once you have enabled 'Weekly totals', hover over 'Hours' to see your Weekly hours totals breakdown by published, drafts, assigned, or unassigned hours.
Can I change my view settings without affecting other admins?
Can I change my view settings without affecting other admins?
Yes. Each admin can turn viewing options on/off and pin their preferred settings in View options, and these changes apply to that admin’s view only.
Related Articles
Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies to ANY question.