Skip to main content
All CollectionsThe Communication HubSurveys
How to Edit a Published Survey
How to Edit a Published Survey

Learn a workaround to editing a published survey

Victoria Levin avatar
Written by Victoria Levin
Updated over 2 months ago

You can easily edit an already published Survey whenever you want by following the next few steps:

  1. Go into the Survey feature from the left sidebar (by default and unless it has been manually moved, you can find it under the Communications Hub)

  2. Find the specific survey you wish to edit and access it

  3. Click on Options (top right side) » then Edit

  4. Make all the adjustments you need and click on Save Changes

Please note: Since this is an already published survey, it is likely that some/all users have already completed it and sent an entry. So there are a couple of things to consider before you edit the original survey.

  • If you edit the original survey by deleting any fields, keep in mind that these will also be deleted from the entries made.

  • If you add new fields you wish for users to complete, those who have already sent in an entry will be unable to re-submit it, given that each user can only complete it once.

Our Suggestion

Considering the reasons above, we suggest duplicating the original survey, making your edits on the duplicate, and archiving the original one. Learn how with the following steps!

  1. Once you find the specific Survey in question, hover over to the far right and click on the Duplicate icon

  2. Find the duplicated version, which says '(Copy)', at the top of the survey list. You can edit it by following the instructions at the beginning of this article

  3. To archive the original one, simply hover over to the far right and click on the Archive icon

*The ability to archive and duplicate a survey is available from the Advanced plan

under the Communications hub*

Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies to ANY question.


Did this answer your question?