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How to Track Engagement on Updates
How to Track Engagement on Updates

Monitor which user viewed or didn't view your update

Adva Deuitch avatar
Written by Adva Deuitch
Updated over a week ago

Updates are a great way to engage employees and interact with them. Using our updates feature you can communicate with your employees and involve them in your company's day-to-day.

Tracking engagement is very crucial when it comes to your employees. Now you are also able to know if an employee has viewed or seen the update. Through Connecteam's updates feature, you will be able to see in real-time who has viewed your update and notify those who haven't viewed it yet. This will prompt employee engagement and make your job a lot easier.

In this article, we will go over:

Filtering the Users Status in the Update

By entering the updates on your desktop account and scroll down to receive an overview of your employee's engagement with the update.

Using the filter on the left, you can also check which employees have viewed and who haven't viewed the update.

Pro tip: Like most things in connecteam, you can also export these results by clicking on the export button in the right hand corner.

Send Push Notifications to Users that Haven't Viewed an Update.

If an employee hasn't yet viewed the update, you can resend it by sending a push notification to them.
You can also use the "actions" option (which appears after selecting users from the list) in order to open a chat or a dedicated task with the users that did not view the update.

Below is a list of additional resources on our Updates Capability.

Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies in under 5 mins to ANY question.

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